以價值鏈分析配合知識管理及可靠性維修分析來改進飛行模擬器的維修效率

Value Chain Analysis With Knowledge Management And Reliability Centered Maintenance To Approve Full Flight Simulator’s Maintenance Efficiency

陳政愷(CHENG-KAI CHEN)

指導教授 ： 曲立全

國立臺北科技大學/機電學院/機電整合研究所/碩士(2014年)

https://doi.org/10.6841/NTUT.2014.00426

摘要

飛行模擬器又稱為模擬機，它是一個技術複雜的機電整合訓練機器，它包含了很多機電整合技術，它的重要性是幫助航空公司訓練機師。誠如大家所知，飛機是一種無法使用實機測試的交通工具，其原因有二，一、價格昂貴：飛機燃料相當貴，以實機測試不合成本且具危險性。二、無法達成訓練需求：飛行中各種突發狀況須於模擬機艙才可能實施，真實飛行中不應且不可實行，所以維持飛行模擬器操作的正確性及可用性對於增進飛安的重要性不言可喻。
本篇論文主要是透過價值鏈找出飛行模擬器的維修流程，再利用知識管理的工具及分享協作的概念來解決模擬器的故障，增進模擬器的維修效率，然後利用可靠性維修的概念，分析模擬機各種故障的模式，透過故障模式分析及可靠性維修價值鏈快速找出可能故障的原因，並擬定可靠性預防維修的價值鏈，最後透過訪談機師及維修部門主管並實際實施論文內提及的方法以確認其可行性。
本篇論文的結論是藉由兩個維修的例子來闡述知識管理實施前後對縮短重大故障的維修時間的效果。其中第一個自動油門故障的例子中維修時間由兩個月縮短為兩星期，另一個例子則是透過可靠性維修價值鏈加速了水平尾翼平衡系統故障的解決，增加維修效率。

關鍵字

飛行模擬器 ； 價值鏈 ； 知識管理 ； 可靠性維修

並列摘要

The flight simulated machine is also called he flight simulator,it is a complex mechatronics training machine containing a lot of mechatronic integration technology. It’s importance is to help airlines training pilots. As we all know, the flight could not be tested using the real aircraft for two reasons.The first one is expensive: Aircraft’s fuel is quite expensive, training with the real aircraft is expensive and dangerous. Second, training effect and purpose could not be reached: Flight’s various unexpected situations should implemented only in simulated cabin, and could not be implemented in real flight. It goes without saying that maintaining the accuracy and availability of the full flight simulator is important for enhancing flight safety.
This thesis is to find flight simulator’s matntenance process through the value chain,reuse the tool of knowledge management and the concept of collaborative and sharing to solve the simulator’s problem,enhance the maintenance efficiency.Then utilize the concept of reliability centered maintenance.Analysis the various failure mode through the Failure mode,effect,and criticality analysis(FMECA) and the reliability centered maintenance of the value chain to identify possible failure causes quickly and to develop the reliability centered prevent maintenance value chain.Finally through the interview the flight crew and maintenance chief and actally to carry out these method of the thesis to confirm the feasibility.
This thesis’s conclusion is to expound the effect about carrying out knowledge management by two examples.The first example is that reduce the maintenance time from two months to two weeks about the autothrottle failure.The second example is that increase the stabilizer trim system maintenance efficiency througe the reliability centered maintenance value chain.

並列關鍵字

full flight simulator ； value chain ； knowledge management ； reliability centered maintenance

參考文獻

12. Federal Aviation Administration (1991), AC 120-40B Airplane Simulator Qualification.

15. Michael E.Porter, Competitive Advantage, New York: FREE PRESS, 1985.

16. Thomas H.Davenport，Laurence Prusak，Working knowledge：how organizations manage what they know，胡瑋珊 譯，初版

書籍

1. 山本哲朗，知識管理的第一本書，劉京偉譯，商周出版，2000.05