建構專業服務組織資訊架構之研究－以生技業研發及技術委辦服務機構為例

現在的企業，以知識管理作為公司競爭利器的將越來越多，其主軸是以知識工作者來提供知識專業的服務，以爭取公司最大的利潤，這正也說明知識經濟時代的來臨。而近年來，生物科技產業的逐漸蓬勃發展，以知識服務為主的企業，其比例也逐漸增多。而為了有效追蹤這些專案的進度、營收及耗費的成本等，必須使用一套有效率的系統來管理，特別在跨多國參與的專案管理計畫中，更增添了公司經營的複雜度，連帶依賴電腦方面的需求越是更加需要。本研究特別針對生技產業中以專業服務為主的「研發及技術委辦服務機構」來探討生技產業如何來因應經營管理上的問題。利用服務導向架構的觀念來彈性組合成各種的專案服務當可迎刃而解。過程中以本體論的概念來詳細解釋每一個功能的各項服務，同時拆解這些服務，重新組合成新的功能，服務導向架構的效果會在所有的資源逐步服務化之後顯現。當可供使用的服務具多量後，透過服務的重新組裝將使應用系統開發的時間將可快速縮短，也能隨著需求彈性的調整與改變，整個服務導向架構的導入過程是逐步漸進的方式，最後顯現極大效果。希望藉由這樣的討論，可以對生技產業在未來經營管理資訊化的過程中，提供幫助及參考。

關鍵字

專案管理；服務導向架構；研發及技術委辦服務機構；本體論

並列摘要

In Taiwan, there are many enterprises use Knowledge Management(KM) to provide knowledge service as their business competition tool and to get more profit at present. It means knowledge economy is coming. Recently biotech is booming. More and more companies use domain knowledge as their services. In the meantime, they meet a problem that they need precisely control each project in order to trace the schedule, revenue and cost spending. In cross oversea project, the more complicity multi-projects and the more computerized they need specifically. The Service Oriented Architecture (SOA) is a good way and good concept for the essential solution. We can consider each work item has lots of individual service by ontology idea that is individual. Each service can recombine a new work item or service, when as the organization or work flow changed dynamically. It will be flexible and provides any kinds of services automatically. This study focuses on biotech service industry on Contract Research Organization (CRO) field. Basically this SOA concept is going to develop the computerized service system, each Project Management (PM) has many services to provide to complete all work items. It proves it is feasible after model setup and it is good to help and reference for biotech computerization.

並列關鍵字

Project Management ； Service Oriented Architecture ； Contract Research Organization ； Ontology

參考文獻

2. B. Chandrasekaran, J. Josephson, V. Benjamins, Jan/Feb 1999 , “What are ontologies,and Why do we need them?”, IEEE Intelligent System, Vol.14, No. 1, pp. 20-26.

4. Benbasat, I.; Goldstein, David K. & Mead, M. , “The Case Research Strategy in Studies of Information Systems,” MIS Quarterly, September 1987, pp.369-386.

8. D.Fensel, 2000, Ontologies: A Silver Bullet for Knowledge Management and Electronic Commerce, pp. 12-13, Springer, German.

10. Fildes, R. A. (1990), Strategic challenges in commercializing biotechnology, California Management Review, 32(3), 63-72.

13. GCP, 2003

國際替代計量

建構專業服務組織資訊架構之研究－以生技業研發及技術委辦服務機構為例

未授權

主題瀏覽