由於產業環境變遷及激烈的競爭,企業於全球佈局與運籌需求殷切。於全球運籌中,各企業著重於發展核心優勢的領域,而傾向於把有關運輸、倉儲、報關甚至組裝、發貨等物流功能,外包交予專業的物流服務提供者。隨著Internet的蓬勃發展,電子商務朝向B2BC的模式發展,物流平台的價值則在於提供即時的資訊以及跨組織間的資訊整合。因此,針對全球性企業而言,何者為物流平台的 關鍵成功因素及如何運用於日常營運是重要的一項議題。 本文將以分析層級程序法(AHP)為研究方法,探討以全球運籌之觀點下,物流平台的關鍵成功因素。綜合國內外學者之文獻研究及專家訪談,建立全球運籌下物流平台之關鍵成功因素的層級結構,得到5項構面與22項要因評估指標,分析結果顯示以「財務」構面最為重要,其次為「組織與流程」構面;而要因評估指標中以「收益能力」為最重要,其次為「財務穩定性」。
As industry competitive environment, enterprises for the global deployment and logistics management is in great demand. In global logistics, companies focused on the development of core areas of advantage. And, the transport, storage, customs declaration and assembly, shipping and other logistics functions are tend to be outsourced to professional logistics service providers. With the vigorous development of Internet, e-commerce towards B2BC model development, the value of a logistics platform is to provide real-time information and cross-integration of information between the organizations. Therefore, it is important issues for a global and how to apply these to enterprise business application. The AHP (Analytic Hierarchy Process) is used to study the key successful factors for a logistics platform under a global logistics. Based on literature and expert interviews, a hierarchy model of critical successful factor for a logistics platform under a global logistics is developed. There are five dimension and twenty-one criteria were obtained. The results of study show that the most important two factors are finance and organization and process. The most important two criteria are revenue capacity and financial stability.