由青少年資訊檢索行為探討視覺化介面隱喻與知識分類架構之整合

Integration of Visualized Interface Metaphor and Knowledge Classification Structure with the Information Retrieval Behavior by Young Aadults

林佳蓉(Chia-Jung Lin)

指導教授 ： 吳可久

共同指導教授 ： 曹筱玥(Saiau-Yue Tsau)

國立臺北科技大學/設計學院/互動媒體設計研究所/碩士(2014年)

https://doi.org/10.6841/NTUT.2014.00681

摘要

青少年階段是兒童蛻化成為成人的橋接時期，此階段使用資訊檢索系統的經驗與能力，可以轉變成為日後他們進入成人世界、使用各式資訊檢索系統的基礎。因此如何提供合適的資訊，讓青少年透過檢索介面了解世界並結合內心經驗，而激發想像力，是相當重要的研究議題。本研究探索青少年利用網路資源自我學習、進行科普研究時，所適用的資訊檢索系統之介面設計，期望探知青少年資訊尋求行為之特徵，進而透過實驗了解青少年偏好之視覺化檢索介面與影響使用介面時之重要因素。
本研究方法採用文獻分析、深度訪談、雛型測試等，並利用因素分析探索青少年使用物理科普資源檢索系統介面設計之因素。本研究之發現，包括：(一)成人與青少年的知識架構相當不同，前者其特色為複雜、嚴謹、固定；後者則為簡單、彈性、多元。(二)實驗使用之四種介面：笛卡爾、樹狀、文字雲、網狀，呈現了四種不同知識地圖，受試者們偏好的知識地圖與生活經驗影響相關。(三)因素分析研究結果提出六項影響使用視覺化檢索介面之潛在因子包括視覺觸發、介面指引、操控性、易用性、解決問題、不確定性。

關鍵字

資訊檢索 ； 資訊視覺化 ； 層面分析 ； 社會性標籤

並列摘要

Juveniles are at the bridging stage linking adolescence and adulthood; their experiences and competence to employ information retrieval system in such a period will serve as a foundation for information literacy, which may exert salient influence on their capacities to acquire needed information throughout their lives. Accordingly, research topics concerning approaches to providing teenagers with adequate information, assisting them in interpreting the world with an effective information retrieval system integrating their prior experiences, and further stimulating their imagination have been considered pivotal and essential. Thus, aiming to investigate teenagers’ information-seeking behavior as well as their preferences for a science-related information retrieval system for self-study purposes, this study designed an informational retrieval system and further conducted an experiment in an effort to gain a better understating of teenagers’ reactions to several dissimilar visualized retrieval interfaces.
A mixed methodology—including literature review, in-depth interview, and prototype test—was conducted in this study. In addition, an exploratory factor analysis was administered to abstract potential factors regarding teenagers’ usage of the given information retrieval system. Several major findings were deduced in this study. To begin with, main features of adults’ knowledge structures—complicated, precise, and fixed—are conspicuously different from those of teenagers’—simple, flexible, and diversified. In addition, the four interfaces adopted in this study—Descartes, Tree, Word cloud, and Network-mesh—represented four distinct knowledge maps, and the participants’ preferences were highly-associated with their prior experiences. Last but not least, six potential factors—visual initiation, navigation, controllability, usability, problem-solving, and uncertainty—were abstracted from the factor analysis.

並列關鍵字

Information retrieval ； Information visualization ； Facet analysis ； Social Tagging

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