面試官感受正向心情與組織吸引力間中介機制之探討

The Mediating Mechanisms of the relationship between Recruiter Positive Moods and Organizational Attraction

蔡佩姍(Pei-Shan Tsai)

指導教授 ： 陳建丞

國立臺北科技大學/管理學院/商業自動化與管理研究所/碩士(2011年)

https://doi.org/10.6841/NTUT.2011.00632

摘要

職場心情對績效的影響逐漸受到實務界與學術界的重視，被稱為是產業界心理學的聖杯(Holy Grail of industrial psychology) (Wright, 2000)，然而，卻很少有研究將正向心情在面談情境下探討。本研究主要目的在於探討面試官感受正向心情是否會透過資訊分享、專業知覺、面試官表現正向心情、知覺友善性及應徵者感受正向心情五個中介機制，影響到組織吸引力。
採用實地法進行研究，以台灣地區55家企業的102位面試官以及161位應徵者為研究對象，並以配對的方式蒐集問卷。研究結果部分支持了本研究之假設，當面試官感受到的正向心情愈強烈時，就愈能讓應徵者覺得面試官很專業，而這個感受到的正向心情也會讓面試官表現出更多正向心情的行為，讓應徵者覺得面試官很友善、讓應徵者也能感受到正向心情，進而提升組織吸引力。

關鍵字

面試官感受正向心情 ； 資訊分享 ； 專業知覺 ； 面試官表現正向心情 ； 知覺友善性 ； 應徵者感受正向心情 ； 組織吸引力

並列摘要

The link between moods at work and job performance has gradually became more and more important with researchers and practitioners, and has been called the Holy Grail of industrial psychology (Wright, 2000). However, there has been very little research examining the effects of positive moods under the context of recruiting interviews. The mainly purpose of this field research was to explore the mediating mechanisms between recruiter perceived positive moods and organizational attraction. Data were collected from 161 applicants and 102 matched recruiters participating in 55 companies recruiting interviews in Taiwan. The results partially supported the hypotheses and indicated that the higher the recruiters’ perceived positive moods, the applicants will have higher competent perception on recruiters. Recruiters’ positive moods could also induce their positive emotional expressions behaviors, which in turn enhance applicants’ friendly perceptions on recruiter and organizational attraction.

並列關鍵字

recruiters’ perceived positive moods ； informativeness ； competence ； recruiter express positive moods ； friendliness ； applicant perceived positive moods ； organizational attraction

參考文獻

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