系統動態應用於製造業新產品開發流程之探討

System Dynamics applied to the Manufacturing of New Product Development Process

許鳳庭(Feng-Ting Hsu)

指導教授 ： 鍾雲恭

元智大學/工程學院/工業工程與管理學系/碩士(2012年)

摘要

新產品開發過程本質上充滿變數，開發過程中每個流程結果都會影響其他流程作業的進行，加上流程與流程間具有相互反饋之特色，使得新產品開發專案在時程、資源等方面之控管充滿不確定性。導致許多企業之新產品無法準時上市，歸咎原因，常常不是新產品開發專案的開發技術能力不足，而是開發流程與作業的管理不當所導致。新產品開發的關鍵在於時程的掌握，有效管理新產品開發專案流程，才能控制產品從研發到上市的時間。因此如何建立企業新產品開發專案流程調整機制，甚至當現有流程不適用時，如何調整流程亦是組織能否持續成長的關鍵議題。

本研究以企業研究的方式探討，用系統思考分析的方式找出新產品開發專案流程作業間之因果關係，再依據系統動態方法建立專案流程動態模型，運用Vensim套裝軟體進行模式建構與動態模擬，評估出流程中的關鍵改善流程，進行流程改善活動並分析執行新產品開發專案流程改善後的實質效益提供企業界參考。

關鍵字

新產品開發 ； 系統動態學 ； Vensim ； 專案流程 ； 流程改善

並列摘要

The New Product Development Process has many variables. Any operating results of the project process may affect the implementation of other operations, and there are characteristics of mutual feedback between flow and operating. Let project cannot control the schedule, resources and new products cannot be on time. That is not because of lack of technical capacity，the root cause is the project development process and operations of mismanagement. Speed is the key to new product development competition，Effective integration of new product development project process，that can shorten the time from the R & D to market. Therefore, how to set up a business pro
cess performance of adjustment mechanism，and when the existing process is not applicable. How to adjust flow is the key to the growth of organizational sustainability issues.

This research combines the operation target attainability matrix with the System Thinking method and System Dynamic simulation method to evaluate the process . Using Vensim software for model construction and dynamic simulation，Assessment of the key indicators of process，the results provide for business managers improve process reengineering for future research.

並列關鍵字

New Product Development ； System Dynamic ； Vensim ； Process Improvement

參考文獻

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