隨著國際化的趨勢日益普遍,國內企業為提升組織績效開始考量跨國經營,海外營運卻也必須面臨更大的挑戰,特別是與地主國的文化差異;此時,對於多國籍企業的經理人而言,外派人員便在母國與地主國間扮演著關鍵的角色。有鑑於此,外派人員的跨文化訓練在國際人力資源管理領域成為相當重要的議題之一。 本研究欲探討跨文化訓練、國際化動機與組織績效三者之關係。研究採問卷調查方式,以台灣資勇企業股份有限公司為研究對象,回收之有效問卷為203份。研究結果顯示:(1)跨文化訓練能有效的提升子公司之組織績效;(2)國際化動機對於企業所實施之跨文化訓練內容與組織績效皆有所影響;(3)國際化動機在跨文化訓練對獲利成長率、成本績效與銷售成長率的影響中具有干擾效果。 最後期望藉由本研究結果,能夠提供後續理論的發展以及實務上的建議予欲從事國際化經營之企業些許參考。
With flourishing tides of internationalization, running a multinational business has become a way to improve enterprises’ organizational performance, it has relatively brought more challenges to multinational corporation managers, especially the impacts from cultural differences in host country. Therefore, expatriates play a key role between home country and host country, and cross-culture training is one of the important issues in IHRM. This study aims to explore the relationships among employees’ cross-culture training, international motivation, and organizational performance. Analyzing data collected from 203 respondents of Ziyong Enterprise, the study results indicate that (1)the cross-cultural training can effectively improve the organizational performance of subsidiaries; (2)the international motivation is positively related to the cross-cultural training and the organizational performance; (3)the employees’ cross-culture training and the international motivation have strong moderation effects on the profit growth, cost performance and sales growth. It is hoped that the outcomes of the study can be helpful to the theoretical development, and also offer suggestions and serve as reference to the management of multinational corporations.