了解設計圖卡工具如何支援設計實務

為了更好的輔助設計實務，目前在人機互動領域中有許多套設計圖卡被開發及探討。但是，尚未有研究了解這種設計工具是否在實務中被使用，以及如何更好的設計這些圖卡。目前的研究中，綜合性分析與討論多套設計圖卡的研究也較少，而現有的研究結果仍有不足之處尚未被解決。本研究透過與4位設計專家進行專家工作坊，分析42套設計圖卡，並將它們進行分類成五種：了解設計方法或工具、協助定義設計問題或需求、了解人、了解領域知識和激發思考，並評估這些圖卡何時在設計過程中最能夠產生幫助。同時本研究對103位設計實務者進行問卷調查，研究結果顯示儘管這些圖卡具有潛在的價值，但很少有設計實務者將這些圖卡實際應用到實務工作中。根據問卷回答，本研究探討了使用此設計工具的障礙，並提供了改進現有設計圖卡及開發其他類型設計圖卡的機會。透過專家工作坊與一般設計實務者的問卷調查，本研究的產出可以協助設計實務者根據不同的專案目的、設計情境和設計階段找到適合及有用的設計圖卡；同時也能夠協助我們更了解設計實務者的使用圖卡狀況、需求與障礙，提供對設計圖卡的設計意義與未來開發的建議。

關鍵字

設計圖卡；設計工具；人本設計

並列摘要

More and more design cards have been developed with the goal of facilitating the design process in the field of Human-Computer Interaction (HCI). However, whether this design tool is being utilized in practice, and how to best design these cards are not yet explored. In this study, we conducted an expert workshop with 4 expert designers to analyze 42 sets of design cards. We classified existing design cards into five types (to understand method/tools, people, domain, problem, and to inspire) and assess when these cards may be most useful in the design process. We also surveyed 103 designers in this research, we suggest that despite the potential value of these cards, few designers have actually applied them into their work. Based on our data, we discuss barriers in using this design material and offer both opportunities for improving existing design cards, and areas for developing additional types of design cards. Our research can help design practitioners to find suitable and useful design cards according to different project goals, design context and design phase. Moreover, our research can help to better understand the situation, needs and barriers of using this tool by practitioners. It provides design implication and suggestions of design cards in the future.

並列關鍵字

Design card ； Design deck ； Design tool ； Human-centered design

參考文獻

60. Tseng, Y.-C. (2020). How Design with Intent Cards Facilitate Behavioral Design Ideation for Humanities, Design, and Engineering Students. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 12192 LNCS, 183-199. Retrieved from 10.1007/978-3-030-49788-0_14

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了解設計圖卡工具如何支援設計實務

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