- 學位論文
從供應商觀點探討供應商發展活動對公司的影響 - 以台灣汽車產業為例
The Impact of Supplier Development Program on the company from Supplier's View - In Taiwan Automobile Industry
摘要
企業為了提升自己的競爭優勢，會透過「供應商發展活動(Supplier Development Program)」來培養、輔導合作的供應商夥伴，許多研究指出該活動的確幫助企業帶來正面的效益。隨著供應鏈管理的蓬勃發展，企業逐漸將經營重心放在核心事業上，把大量的設計和製造工作外包給上游廠商。合乎經濟原則的供應商基礎是表示只需要維持少數的供應商，意味著買方企業逐步提升對少數關鍵供應商的依賴，藉由他們進步的產品和製程技術，持續提供企業具有競爭優勢的次系統或是零組件。相對地，供應商也會期望從與客戶的合作中獲得產品、製程的改善建議或是最新的研發資訊。供應商發展活動因為買方-供應商關係型態的轉變而產生不同的面貌，從過去買方企業單方面的資源輸入，到供應商投入資源逐漸加重，活動內容更加強調雙方共同的合作互動。 本研究嘗試以供應商的角度，以台灣汽車產業作為研究對象，探討協力廠對於中心廠發起之供應商發展活動的想法與參與意願，以及供應商發展活動如何和公司內部活動產生連結。 本研究結果發現：台灣汽車中心廠選擇供應商的標準會影響零組件廠商在企業策略的制定；目前零組件廠商對供應商發展活動的參與程度相當踴躍，主要提供廠商在營運管理流程、客戶管理流程、和創新流程方面的資源，尤以營運管理流程最多；而供應商發展活動對供應商績效的益處主要是在品質、成本的改善，對於技術能力提升的幫助有限。
並列摘要
To enhance the competitive advantage, the large companies in the manufacturing industry have to train and assist their suppliers which have long-term cooperation relationship through “Supplier Development Program (SDP).” Many researches had pointed out SDP indeed helps the companies bring out the positive benefits. While the advance of supply chain management, enterprises foucs on core competencies and outsources more design and manufacture. Havig the idea of the relationlization of the supplier base, buyer enterprises maintain the fewer key suppliers and increase the dependence on them to continue providing competitive sub-systems and components. Suppliers in turn are reliant on their customers for improvement suggestions and innovation information. With the transition of the buyer-supplier relationship, SDP more emphasizes on the the bilateral interaction rather than buyers’ unilateral resource investment. This paper discusses the suppliers’ attitude and will to participate in the SDP initiated by the buyer enterprise, and analyzes the interaction between SDP and the suppliers’ interior activities from the perspective of the supplier. This research is based on case studies of six 1st.-tier suppliers in Taiwan automobile industry. The case studies reveal that the purchasing standards of the automobile factury affect the suppliers to adopt the strategies. The participation degree of SDP of 1st.-tier suppliers in Taiwan automobile industry is very enthusastical. SDP can assistance the suppliers in their operation management, customer management, and innovation management. SDP improves the suppliers’ business performace in quality as well as cost, and have little direct impact on supplier technology capability.