人力資源規劃與策略探討---以某半導體製造部技術人員為例

Human Resources and Planning Strategies---Focus on the Manufacturing Department Technical Staff in some Semiconductor Company

楊聿澄(Yu-Chen Yang)

指導教授 ： 黎正中

國立清華大學/科技管理學院/高階主管經營管理碩士在職專班/碩士(2008年)

摘要

在面對全球化市場競爭的環境下，半導體代工廠面對市場導向與客戶導向的挑戰，高科技產品的生命週期不斷的縮短，為了取得競爭優勢，因此客戶對於庫存與產能預測亦愈來愈精緻化，對於代工廠產能的提供與產品的交期上，要求的標準亦愈來愈高，過程中代工廠的產能變化更劇烈。面對個案公司內各生產工廠之產能改變亦都產生不一樣的改變，面對改變，有效的提高產能與人力配置課題，提供企業做為人力競爭的參考。
製造部技術員是佔公司人數最多的一群，亦受到來自於大環境的改變影響，近十年來社會人口結構已經在改變，生育率下降再加上大學升學率的提高，使得就業人口年齡層往上增加，高學歷就業意願問題再加上光電產業的競爭，在招募以及離職率上都面臨挑戰。
本個案研究是透過人力資源策略，採取開源節流方式進行整體規劃，針對個案公司各廠在不同產能下，採取內部調整之人力支援小組模式，並透過人力外包策略，降低人員準備率與需求，透過分析個案相關技術員之工作現況，分析目前技術員所面臨的問題，作為改善方案的參考，並進一步對個案所採取之方法進行分析，提出在動態產能下最佳化人力策略，透過研究討論理論與實務意涵，提出問題解析以及未來研究的建議。

關鍵字

半導體代工廠 ； 個案研究 ； 人力資源 ； 人力外包

並列摘要

The semiconductor industry facing the challenges of the market orientation and customer orientation while they facing the globalize market competition. The company in order to get the competition advantages, the incessant reducing of the high technical product’s cycle time. Therefore, the customers made elaborate forecasts for the inventories and capacities. So, their request standards of the contract electronics manufacturing companies provide the capacities and products’ due date is higher than before. The more violent capacities changes in the process. From the case company, we find that different foundries will bring different capacities changeable. While facing the changeable, it is getting more important issues about how to improve capacity and human resource effectives, and it can also provide the company to do the human competition reference.
The manufacturing department technical members are the most number of the company. The company recruits new members are faced the challenge, because of the global environment are changed, and the social population structure are changed during recent ten years. The breed rate is reduction, and the University enrolment rate was improved, so that increased the ages who obtain employment. The problem of the person who get the higher educational to obtain employment, and the competition of Opto-Electronic industry, that all faced the challenge on the recruit and resignation rate.
This research is using case study to analysis the human resource strategy, and adopted the minimum cost to do the dynamic programming. This case study is focused on how to adjust the human support group model in all fabrications of the company. It also applying the human outsourcing strategy to reduce the human prepares rate and requirements. That is using analysis the technical members’ work situation of this case. In addition, it analyzed the problem of technical member recently in order to improve the reference of the case. Besides, we also analysis this case’s approach, and provide the optimal human strategies on dynamic capacities. According to this research, which is discuss the academic theory and realize system’s meaning, and proposed the resolution of the problem and the suggestions of the future research.

並列關鍵字

Semiconductor ； Case Study ； Human Resource ； Human Outsourcing

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