- 學位論文
政府入口網使用者介面之研究與實現 -以中華民國電子化政府入口網為例
Study and Implementation for The Human-Computer Interface of a Government Portal - Case Study: The e-Government Portal of Taiwan
摘要
摘 要 全世界正加速向網路經濟、數位時代邁進，台灣未來要繼續立足於世界的舞台，扮演主要推動者之一的政府部門，更應率先做到網路化、數位化。 政府網路化、數位化的主要目的是提供民眾在即將到來的新世紀中更快、更好、更多元的服務。網路化的政府將更容易突破傳統上班時間、服務空間等限制，落實單一窗口二十四小時服務的概念。 電子化政府入口網站（Government Portal）之推動，即扮演民眾與網路化政府間單一溝通的橋樑角色，是政府服務民眾的網路單一窗口，並提供高品質資訊查詢及線上申辦服務。未來不僅政府的各項施政作為、資訊可隨時經由入口網站取得；各項與為民服務有關的查詢、申辦等業務，也可透過此一網路單一窗口獲得線上服務。 由於政府入口網站的功能十分豐富而多樣，因此如何將其人機介面（Human-Computer Interface）設計得直觀而友善，以避免造成使用者迷失於網站之中，是一個很值得研究的議題。在設計介面的過程中，必須不斷地與客戶或使用者溝通，並考慮工程執行之可行性，隨時修正及調整方向，方能完成更友善的使用者介面。
並列摘要
Abstract The current World Wide trend has been trending towards Internet and digital. To keep Taiwan competitive, the key point that the Government has to do is to e-enable and digitize as soon as possible. The main purpose for an e-enabled and digitized government is to provide citizens faster and better services in a new century. Without being limited by the working hour and location, an e-Government could provide anytime anywhere services to the public. An e-Government Portal bridges the communication between the government and citizens over the internet. The portal is not only for the government to provide services to the public, but also offers high-quality information and services such as news, politics, announcements, search engine and so on. Because of so many services and functions provided by the e-Government Portal website, It becomes so important to study that “How to Design an User-Friendly Human-Computer Interface?” to prevent users get lost in the site. To achieve this destination, one has to spend time to communicate with customers and users, and to consider the difficulties while constructing. Moreover, keep trying to find a better solution for the user interface design.