組織人力精簡與員工反應：組織導向自尊的調節角色

The Effect of the Organizational Downsizing on the Employees’ Response: The Moderator Role of Organizational Based Self-Esteem.

潘葳(Wei Pan)

指導教授 ： 郭建志

中原大學/理學院/心理學研究所/碩士(2011年)

https://doi.org/10.6840/cycu201100095

摘要

企業為了因應全球化或金融風暴的影響，最常採取的方法為組織精簡。本研究欲探討當組織因外在環境因素影響而需進行人力精簡策略時，其組織導向自尊在組織人力精簡與員工反應間的調節作用。
本研究採用情境模擬法(scenario)進行操弄，以問卷形式進行實驗。問卷共分為三部分，第一：請受試者評估自我組織導向自尊、組織吸引力、組織認同、工作滿意與努力意願程度；第二：請受試者融入本研究所編製關於組織人力精簡情境；第三：請受試者融入情境後評估當組織進行人力精簡後其組織吸引力、組織認同、工作滿意與努力意願的程度。請填答者，透過便利性取樣進行資料收集，填答問卷者為一般企業員工，排除軍、公、教、房仲與保險業人員，有效問卷為295份。
研究發現：1、無論組織進行何種人力精簡策略，均對員工所知覺到的組織吸引力、組織認同、工作滿意與努力意願有顯著負向的影響；2、當組織進行人力精簡策略後，員工之組織吸引力、組織認同、工作滿意與努力意願受負向影響的幅度，減薪>無薪假>裁員；3、組織導向自尊僅可調節減薪對員工知覺組織吸引力與工作滿意的影響，與無薪假對員工知覺組織認同與工作滿意的影響。最後，根據本研究結果，進一步討論並說明管理上的意涵、未來研究方向與研究限制。

關鍵字

組織精簡 ； 組織認同 ； 組織導向自尊 ； 工作滿意 ； 組織吸引力 ； 努力意願

並列摘要

Organizational downsizing has been a popular business strategy when firms meet the global or economic storm. The proposal of this research is export the moderator role of Organizational Based Self-Esteem(OBSE) on the organizational downsizing strategies and employees’ response (organizational attract , organizational identity, job satisfaction, and work effect).
Using scenario method in combination with experimental research design, three pare of this questionnaire: (1) subjects need to evaluate the OBSE, organization attract, organization identity, job satisfaction, and work effort before the organization downsizing. (2) subjects have to enter into the script of organizational downsizing. (3) evaluating the OBSE, organization attract, organization identity, job satisfaction, and work effort after the organization downsizing. Two hundred and ninety-five valid data were collected. The results show that organization downsizing make negative effect on the employees’ responses (organizational attract, organizational identity, job satisfaction and work effort). In addition, the organizational downsizing strategies of reduce salary make the most negative effect on the employee and layoff is the weakest. According to the result, OBSE can moderate the negative effect of the organizational downsizing strategies of reduce pay on the employees’ organizational attract and job satisfaction.
Implications of management, future research directions, and limitations on the organizational downsizing strategies-employees’ response relationship are discussed at the end of the paper.

並列關鍵字

Organizational downsizing ； Organizational attract ； Organization-Based Self-Esteem ； Job Satisfaction ； Organizational identification ； Work Effort

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