網路創業育成中知識分享與創新行為之研究

The research of Knowledge sharing and innovation behavior in Internet Entrepreneurship Incubator

陳奕慈(Yi-Tzu Chen)

指導教授 ： 劉士豪

中原大學/商學院/資訊管理研究所/碩士(2013年)

https://doi.org/10.6840/CYCU.2013.00110

摘要

台灣近年來網路創業盛行，雷家驌在2012年提出創新為創業的本質，創新可以是企業進一步的成長，同時某部分的創新必須以創業的形式才能實現。同時，許多創業機構會建造開放式工作環境來激發創新的思維，在分享時創新的想法會被尊重但也有被挑戰的可能性；開放式工作環境能帶動創新避免參與者在自己的象牙塔中獨自鑽研給予更多與他人互相交流的機會(Carland & Carland, 2009)。創新是伴隨者知識分享而產生的，但引入知識分享理論與實務時，更多組織認為知識管理資訊系統的建構會產生更完整的知識分享，卻忽略了對於知識持有者的知識分享意圖(謝美玲，民100)。
因此本研究的目的想要了解各育成中心在引領創業時；所設定的開放式創新的工作環境是否會領起知識分享的意圖而帶動創新行為的產生。本研究是探索性的質性研究；運用半結構式訪談國內兩間B機構的進駐創業團隊們；透過訪談機構主管與進駐團隊們；了解到開放式的環境只是朔造知識分享的第一個步驟；後續的組織文化與組織氣候才是讓知識分享意圖與創新行為的過程。
結果建議對於萌芽階段的創業團隊幫助創業應營造出群體型的文化與學習成長和領導效能的氣候；這兩部分的營造是藉者組織方與進駐方所互動出來的；意旨當組織方想要營造出知識分享的意圖與創新行為，同樣也建立在組織方所設計的課程與活動中對於進駐團隊的態度上。這些態度代表了氣候的形成；意即組織方在活動中的倡導、審核過程以及與進駐團隊的關係經營；另外進駐方的本身特色與曾經進駐過的團隊所扮演的腳色。文化則是組織方所經營的課程與活動內容。研究發現文化與氣候是相形而成的；然而過去的研究鮮少關於這兩者一起探討的過程。知識分享無法產生創新。另外本研究也發現到萌芽階段與啟動階段的進駐團隊的需求與培育應是不同的；但國內並沒有機構將這兩者區隔開來。而本研究的限制為國內其他未觀察的育成機構，對於萌芽與啟動階段的進駐團隊之關係與培育方向為後續的研究課題。

關鍵字

育成中心 ； 知識分享 ； 產品創新過程 ； 創業 ； 組織文化 ； 組織氣候

並列摘要

The Internet ventures has been popular in Taiwan in recent years, innovation has been mentioned as the essence of entrepreneurship which can be further enterprise growth, while a part of the innovation must be achieved in the form of entrepreneurship. Meanwhile, many incubators starts the construction of an open-plan office to stimulate innovative thinking, sharing the innovative ideas will be respected but also the possibility of being challenged which would avoid the participants in their ivory tower alone and have more opportunities to communicate with others (Carland & Carland, 2009). Innovation is accompanied by knowledge sharing and produce, but organizations management ignored the intentions of sharing knowledge (Hsieh, 2011).
This paper seeks to explore the relationships between knowledge sharing intentions and innovative behaviors in the open-plan office. This paper reports on the results of an explorative study involving the use of generative techniques during the semi-structured interviews from two different incubators in Taiwan. The results suggest that the organizational culture and atmosphere are the most important during the knowledge sharing intentions and innovation behaviors process in different incubators.
In addition, the Incubation sector should build the group culture and innovation climate with embryonic entrepreneurs. The knowledge sharing intentions and innovative behavior accompanied with the attitude of activity and lessons designed by organizations. The attitude represents the organization climate; and the activity and lessons held as the culture of the organization. Study found out the organizational culture and the organizational climate were formed with each other but the past studies fail to investigate the culture and the climate together. Study suggests that the way cultivate the embryonic entrepreneurs and the start-up entrepreneurs should be different but the incubators in Taiwan treat them the same way. Limitations of this study was lacked the information about other incubations in Taiwan. The relationship of the embryonic stage entrepreneurs and the start-up entrepreneurs and the cultivate way of each entrepreneurs are the academic and practical studies in the future.

並列關鍵字

Incubation ； knowledge sharing ； product innovation process ； entrepreneur ； New Ventures ； organizational culture ； organizational climate

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