安全文化與工作意外--跨層次模式之探討

Safety Culture and Work Accidents : A Cross Level Analysis

張航誌(Hang-Chih Chang)

指導教授 ： 郭建志

中原大學/理學院/心理學系/碩士(2009年)

https://doi.org/10.6840/cycu200900146

摘要

本研究以製造業為對象，探討安全文化對工作意外的作用效果。研究目的首先想了解組織層級之安全文化對工作意外之效用為何?其次是個人知覺安全文化對個人安全行為及工作意外之影響，最後則欲探討在跨層級模式下，安全文化對於工安意外之影響。本研究採用問卷調查的方式收集資料，受測者為台灣19類製造業公司之現場員工以及管理階層，合計有效回收共1,425份資料。研究結果發現：(1)組織安全文化能顯著降低組織之輕傷千人率。(2)員工個人知覺安全文化能顯著降低工作意外(輕傷及重傷)。(3)個人知覺到安全文化會部分透過控制知覺的影響來提升安全行為。(4)組織安全文化能夠顯著地提升個人的控制知覺。(5)組織安全文化能調節個人知覺安全文化以及控制知覺之間的關係，亦即組織安全文化會強化個人知覺安全文化影響控制知覺的歷程。(6)組織安全文化能夠提升個人的安全行為。(7)組織安全文化能調節個人控制知覺以及安全行為之間的關係，亦即組織安全文化會強化控制知覺影響安全行為的歷程。最後，根據本研究結果進一步討論並且說明研究限制、未來研究方向以及實務意涵。

關鍵字

工作意外 ； 組織安全文化 ； 階層線性模式 ； 知覺安全文化 ； 控制知覺

並列摘要

This research will emphasize safety culture in the manufacturing industry. The first purpose for this research is to understand the effectiveness of organizational safety culture and work accidents. Then the study seeks to understand how individual
perceived safety culture will affect their personal safety behaviors and the number work accidents. Finally, we will discuss the meaning of safety culture for work accidents in the cross level model. This research utilizes questionnaires for data collection. Participants are employees and employers from nineteen manufacturing industry companies in Taiwan. Effective recoveries of questionnaires total up to 1,425. According to the research results, we found that: (1) organizational safety culture could reduce organization rates of micro-accidents; (2) individual perceptual safety culture could decrease work accidents effectively (including micro-accidents and injuries); (3) individual perceptual safety culture will increase safety behavior partly through perceived control; (4) organizational safety culture could promote people’s perceived control significantly; (5) organizational safety culture could moderate the relationship between individual perceptual safety culture and perceived control, that is organizational safety culture will enhance the process which perceptual safety culture affect perceived control; (6) organizational safety culture could promote employees’ safety behaviors; and (7) organizational safety culture could moderate the relationship between employees’ perceived control and safety behavior, which is the process that organizational safety culture could enhance the perceived control affecting safety behaviors. Discussion and further explanations regarding the restrictions of research, future research directions and practical implications will be discussed according to the research results

並列關鍵字

Hierarchical Linear Model ； Organizational safety culture ； Perceptual safety culture ； Work accidents ； Perceived control

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