運用DEMATEL分析永續製造、公司績效與外部壓力之間的關係

Using DEMATEL to Analyze the Relationship of Sustainable Manufacturing, Corporate Performance and External Pressure

劉易宣(Yi-Xuan Liu)

指導教授 ： 郭怡君

中原大學/商學院/國際經營與貿易研究所/碩士(2019年)

https://doi.org/10.6840/cycu201900209

摘要

來自政府與社會對於環境議題上所產生的壓力，促使企業改變其組織結構與 營運策略，其中永續製造實務能夠減少製造對環境造成的負面影響，於合理的經濟發展下最大限度地降低能源消耗與減少資源浪費，是保護環境的關鍵因素之一。 在永續發展的背景之下，衡量企業之永續價值不再侷限於單一財務績效，製造業對環境與社會造成的影響亦應納入企業永續績效之評估基礎。本研究旨在利用決 策實驗室分析法，探討企業實現永續製造之關鍵因素，作為企業日後決策分析之 參考依據。本研究透過文獻回顧確定了永續製造、公司績效與外部壓力等三大構 面與其 11 項準則，藉由評估準則間相互影響程度，能夠獲得準則之間的重要性與因果關係。實證結果表明，生態設計、法規與廢棄物管理是影響製造商實現永續製造最重要之三項準則。透過準則間的因果關係，有助於企業擬訂或改善其環境政策，藉此達到更好的公司績效並增加競爭優勢。

關鍵字

永續發展 ； 永續製造 ； 公司績效 ； 外部壓力 ； DEMATEL

並列摘要

Pressure from both governments and society regarding environmental issues is motivating businesses to change their operational strategies and organizational structure. In response to these pressures, companies are implementing sustainable manufacturing practices (SMP) to minimize energy consumption, improve resource waste strategy and reduce their harmful environmental impact. The standard for measuring a company's success is no longer limited to a single measure of financial performance; it now includes a company’s sustainable practices. The impact of manufacturing on the environment and on society is increasingly included in an assessment of the company’s sustainability performance. The purpose of this paper is to apply the DEMATEL (Decision Making Trial and Evaluation Laboratory) method, it is especially useful in analyzing the causal and effect relationships among components of a system, to identify the key factors affecting a manufacturer’s ability to achieve sustainable manufacturing, as a guide for future decision-making. Based on a literature review, 11 criteria for defining sustainable development are grouped within the following three categories: sustainable manufacturing, corporate performance, and external pressure. By considering the interrelationships between these criteria, the importance and causality between them can be obtained. The results indicate eco-design, regulation, and waste management are three important factors that influence a company’s ability to achieve sustainable manufacturing. Identifying causality between the criteria could help enterprises to develop or improve their environmental policies to achieve better company performance and increase their competitive advantages.

並列關鍵字

sustainable development ； sustainable manufacturing ； corporate performance ； external pressure ； DEMATEL

參考文獻

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