工廠管理的轉型以智慧工廠視野思考

隨著工業 4.0 的蓬勃發展，智慧工廠幾乎已經成為現代工業必須選擇而得以具有全球競爭力的發展趨勢。根據2018年3月5日台灣資策會產業情報研究所（MIC）預測，全球智慧工廠市場規模，未來數年將會以10%左右的強勁力道快速成長，至2018年底產值將超過2,500億美元。而立足於全球產業競爭的台灣跨國製造企業面對這樣的趨勢，又該如何於其企業中建構智慧製造平台與應用呢？事前需要如何妥善規劃評估，才能夠找到適應企業的系統解決方案呢？關鍵問題是台灣製造產業的所有相關人員是否確實明瞭「工業4.0」的產業發展意涵？台灣製造產業又面臨什麼樣的壓力與問題？何謂「工業4.0」？「工業4.0」讓傳統製造業工廠轉型成智慧工廠的機會空間為何？「工業4.0」的智慧製造、智慧機械關鍵技術與應用方案為何？台灣製造產業的個別企業，又該如何做好準備找到適合自身的轉型模式？自己現在從業的個別企業中各個傳統工廠是擁有或正在嘗試實施，什麼樣的行動而朝向智慧工廠管理邁進？本研究透過國內外相關的探討，並從相關理論與研究實證探討出，選擇適當可行的研究方法，然後再仔細考量個案跨國企業公司面對之全球經濟狀況，以及其組織內在條件，面對之外在環境變化，確認台灣「工業4.0」過去、現在的發展，並決定以智慧工廠發展過程其智慧製造業務跨國企業中不同利益關係者為研究對象。因為研究有受限於時間、人力等技術考量，所以此本論文的研究設計，以智慧工場概念如何導入傳統產業的相關步驟為研究主題，以碳纖維複合材料產品製造產業為產業個案研究對象，涵蓋鉅葉國際股份有限公司(Very Impressive Product Co., Ltd.)台灣營運中心、大陸、越南與緬甸工廠，並於4個單位個別實施深度訪談至少1小時2個高階經理人。最後，研究者接著與指導老師確定訪談問題與實施方式，相繼獲取個別研究對象之資料收集，並給予後續資料分析，最後回答研究目的設定之問題，並提出目前暫訂合理可行的研究結論與實務相關建議。

關鍵字

工業 4.0 ；智慧工廠

並列摘要

With the booming industry 4.0, smart factories have become a global trend that modern industry must choose to be competitive in the wrold. According to the March 5, 2018 - Taiwan Institute of Industrial Intelligence (MIC) forecast, the global smart factory market will grow rapidly with a strong strength of around 10% in the next few years, and the output value will exceed 250 billion dollar by the end of 2018. In the face of such a trend, Taiwan's multinational manufacturing companies based on global industry competition should build smart manufacturing platforms and applications in enterprises. The critical question is how can multinational manufacturing companies properly plan and evaluate beforehand to find a system solution that fits the enterprise? This study explores thorough relevant domestic and international research and empirical research from relevant theories and empirical matters. The choice is a reasonably feasible research method is determined, and then considers the global economic situation faced by multinational companies and the internal conditions of their organizations. It is also to confirm the past and present development of Taiwan's "Industry 4.0" through environmental changes and decides to study the interests of Taiwan's smart factory’s development process. Because the research is limited by time and manpower considerations, the research design of this paper takes the steps of how the concept of smart factory is introduced into traditional industries as the research topic, and the carbon fiber composite product manufacturing industry as the industry’s case study object, covering the Very Impressive Product Co., Ltd. Taiwan Operations Center, mainland China, Vietnam and Myanmar factories, and in-depth interviews with 4 units were performed for at least 1 hour with 2 high-level managers. Finally, with the thesis instructor’s inputs it is to determine the interview questions and implementation methods, successively obtain the data collection of individual research subjects, and provide the follow-up data analysis, and finally answer the questions set by the research purpose, and propose the current tentative research conclusions and practical recommendations.