以教師為個案管理員的專業團隊運作--以一個國小為例

Teacher as case manager of transdisciplinary model-the experience of a primary

顏秀雯(Shiow-Wen Yen)

指導教授 ： 王天苗

國立臺灣師範大學/教育學院/特殊教育學系/碩士(2000年)

摘要

摘要
本研究以一國小為例，探究以教師擔任個案管理員的專業團隊的運作。採用質性研究方法，透過第一階段的參與觀察及第二階段的行動研究，加上深度訪談及相關文件資料的蒐集，從2000年9月到2001年4月，共參與了十六次的現場觀察、八次的深入訪談。透過資料的蒐集、分析與詮釋，本研究的發現如下：
一、 專業團隊運作的規劃是以教師擔任個案管理員，並強調復健治療融
入在課程教學當中。第一階段，特教老師和復健治療師共同合作，
從評估、IEP目標的擬定到專業服務的提供。教師雖積極參與，但因
治療師仍以一對一的方式進行復健治療，無法發揮專業合作的效果
及達到復健治療與教學結合的目的。
二、 第二階段的行動研究，復健治療的進行改由老師設計活動，將治療
師提供的策略融入在教學當中而治療師入班協助的合作方式，最能
達到治療與教學結合的目的，藉由老師平日教學執行復健治療策
略，也較易達到復健治療的成效。此一專業合作的方式，加上每一
次固定溝通交流的時間，對於促進專業間的了解、專業間的角色釋
放及專業間的溝通，進而建立專業間相互信任的關係有很大的幫
助。
整體而言，專業團隊運作易受到過去經驗框架的影響，專業間的了解與接納及教師主導的多元角色均為影響專業間合作的重要因素。研究建議，希望藉由加強教師扮演個案管理員的理念及角色、增進對專業團隊運作的了解及共識、增進專業間的溝通及合作能力及分享專業間合作的經驗等，期能更加提昇專業團隊的效能及服務提供的品質。
關鍵字：專業團隊、個案管理員、質性研究、特殊教育

關鍵字

專業團隊 ； 個案管理員 ； 質性研究 ； 特殊教育

並列摘要

TEACHER AS CASE MANAGER OF TRANSDISCIPLINARY MODEL—THE EXPERIENCE OF A PRIMARY SCHOOL
SHIOW-WEN YEN
ABSTRACT
The study aimed at understanding the teacher as case manager of transdisciplinary model through qualitative research method. Data was mainly collected with participation observation, action research and interviewing. From August 2000 to April 2001, the researcher participated in 16 observations at school, 8 interviews with the therapists and teachers of the primary school. What follows are some major findings about the teacher as case manager of transdisciplinary model.
（1）The new action of transdisciplinary model is emphasized on
the teacher as case manager and the combination of therapy
and teaching. The special educator and therapists
collaborated from evaluating, drawing up the goal of IEP
to providing therapeutic services. It is found that with
the participation of the teachers, the purpose of
combination and collaboration of therapy and teaching
still can’t be achieved by the leading of the therapists.
（2）If the provision of service is teacher-leaded and in-class-
therapists-assist, the purpose of the combination of
therapy and teaching can be mostly achieved. Not only the
inclusion of therapeutic strategy in the teaching, but the
promotion of the mutual understanding, role releasing and
communication between teachers and therapists. Moreover,
one can also build the relationship of trust between them.
As a result, we found that the transdisciplinary model is
easily affected by the past experiences. The collaboration was
deeply influenced by the communicative skills, realization, and acceptance between teachers and therapists. Therefore, by the promotion of realizing the role of teacher as case manager, sharing the meaning of transdisciplinary model, building the specific methods of collaboration, discussing the way of combination, and increasing the communication. We hope the efficacy and efficiency of transdisciplinary can be increased.
keywords：transdisciplinary, case manager，special education

並列關鍵字

Transdisciplinary ； Case manager ； Special education ； Qualitative research

參考文獻

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