正向心理學與組織公民行為之探討以團隊為調節變相

The Relationship between Psychological Capital and Organization Citizenship Behavior: Does Teamwork Matter?

黃雯君(Huang Wen-Chun)

指導教授 ： 葉俶禎

國立臺灣師範大學/國際與社會科學學院/國際人力資源發展研究所/碩士(2016年)

https://doi.org/10.6345/NTNU202203942

摘要

在此研究中，研究者欲探討以團隊層次及個人層次的團隊凝聚力與團隊認同感為調節變數是否能影響心理資本與組織公民行為之間的關係，藉此研究來了解團隊認同感與團隊凝聚力在工作場所的影響。研究結果顯示，在團隊層次及個人層次中團隊凝聚力及團隊認同感並不影響心理資本與組織公民行為的關係，但團隊認同感及團隊凝聚力在團隊層次及個人層次中都對組織公民行為有直接的影響。

關鍵字

組織公民行為 ； 心理資本 ； 團隊認同感 ； 團隊凝聚力

並列摘要

In this study the researcher explored teamwork, specifically team cohesion and team identification, as moderators in the relationship between Organizational Citizenship Behaviors (OCB) and Psychological Capital (PsyCap). This research examined how teamwork can strengthen the influence of PsyCap on OCB, so that organizations understand the effect of team identification and cohesion to create a friendly and positive work environment that is conducive to producing more organizational citizenship behaviors from employees with higher psychological capital. A total of 175 valid respondents from 50 real estate teams participated in this study. Hierarchical Linear Models and Hierarchical regression was adopted to test hypotheses. As the research result shows, PsyCap has a positive relationship with OCB. Team Identification and Team Cohesion does not moderate the effect of Psychology Capital on Organizational Citizenship Behaviors both in team level and individual level. However, team identification and team cohesion has a significant relation to organization citizenship behaviors in real estate agencies.

並列關鍵字

Organizational citizenship behaviors ； Psychological capital ； Team identification ； Team cohesion

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