醫事人員接受醫院圖書館線上教育課程之行為與態度研究

本研究旨在探究醫事人員對於醫院圖書館線上教育訓練課程之使用行為與態度，採問卷調查法進行，共回收問卷200份，回收後的資料以描述性統計、皮爾森相關係數（Pearson correlation coefficient）、t檢定（t-test）、變異數分析（Analysis of variance，ANOVA）、Spearman 相關係數等方式分析。本研究主要發現為：醫事人員參加醫院圖書館線上教育課程選課的需求以索引摘要全文類資料庫為主；修課情況與臺灣指標醫學中心圖書館之醫事人員之選課情況無差異，對線上課程需求時間建議單堂以30分鐘為佳。醫事人員參加醫院圖書館線上教育課程以取得在職教育學分認證或撰寫升等報告論文因素為主因，另因新冠肺炎產生的分艙分流的工作形態及防疫意識疫情因素形成遠距課程的推力，課程內容的型式則建議結合線上及面授優點之混合式課程；醫事人員參加醫院圖書館線上教育課程之課後資訊素養分數皆有所提升，滿意度以使用性、整體教學為最佳；不同背景單位類別及不同臨床年資之醫事人員，滿意度沒有差異性。所有醫事人員在整體教學面向的滿意度最高，此外，網路連線品質及平台環境之提升可以做為後續醫院無線網路建置及線上課程平台建置的改善方向。最後，依據實證研究發現與結果提出建議，以作為醫院圖書館線上教育課程規劃者及未來研究者參考。

關鍵字

醫事人員；醫院圖書館；線上圖書館利用教育；使用行為；使用態度；資訊素養；使用滿意度

並列摘要

The author used questionnaire survey to investigate staff members’ user behavior, adoption attitude, and user satisfaction of online library training courses. Two hundred valid questionnaires were collected and the data were analyzed by Pearson correlation coefficient, Spearman correlation, independent samples t-test, and ANOVA. The main findings of the study are as follows: bibliographic databases are major resource to medical staff. Training course was chosen has no difference in those in the libraries of top Taiwan Medical Centers. Medical staff suggested that the required time for one on-line course should be better within 30 minutes. The attitude of medical staff to accept the on-line training courses of the hospital library was mainly based on the factors of obtaining CME credit certification and writing promotion report/thesis. In addition, due to the Covid 19 pandemic, people had to work in shifts and there’s a raising requirement on long distance course in the future, with the type of course can be mix of on-line and physical one. The information literacy score of medical staff had improved after attending the on-line training courses provided by the hospital library. The satisfaction with on-line training courses of the hospital library of medical staff was higher with usability and overall teaching than the connection quality and platform. There’s no difference in the satisfaction of various departments and various work experience of medical staff. The satisfaction of whole aspect training approach had the highest ranking, while both connection quality and platform still have room to improve for hospital on Wi-Fi infrastructure building and on-line courses platform building. Finally, the researcher provided suggestions to other librarians who will design the on-line training course in the future.