遠距工作實務對職家衝突的影響－以工作敬業及家庭敬業為調節變項

The Relationship between Telework and Work-Family Conflict: Work and Family Engagement as Moderators

王建智(Wang Chien-Chih)

指導教授 ： 陳怡靜

國立臺灣師範大學/科技與工程學院/科技應用與人力資源發展學系人力資源發展碩士在職專班/碩士(2021年)

https://doi.org/10.6345/NTNU202101849

摘要

本研究旨在探討企業實施遠距工作對職家衝突之影響，以及工作敬業與家庭敬業對遠距工作與職家衝突之關係的調節效果。本研究對象為在臺灣實施遠距工作之企業員工。本研究採用問卷調查法，以便利抽樣回收有效網路問卷330份，再利用JASP統計軟體進行相關分析及迴歸分析驗證研究假設。本研究結果發現：（1）員工離家遠距工作，將提高家庭對工作衝突；（2）遠距工作成效越高，工作對家庭衝突及家庭對工作衝突會越低；（3）家庭敬業對遠距工作頻率與家庭對工作衝突間的關係具有調節效果；（4）家庭敬業對遠距工作成效與家庭對工作衝突間的關係具有調節效果。最後，針對本研究結果討論分別提出理論及管理實務意涵。

關鍵字

嚴重特殊傳染性肺炎 ； 遠距工作 ； 職家衝突 ； 工作敬業 ； 家庭敬業

並列摘要

The purpose of this study was to investigate the relationship between telework and work-family conflict. Another aim was to find out the moderating role of work and family engagement. Using a web-based questionnaire to collect quantitative data by convenience sampling, this study test the proposed model using a cross-sectional data with 330 employees from various companies in Taiwan. The main results are summarized as follows: (1) Employees perceived higher family-to-work conflict when not working from home; (2) The perception of telework outcomes is negative associated with work-to-family conflict and family-to-work conflict. (3) Family engagement moderates the interactive effect between the frequency of telework and family-to-work conflict; (4) Family engagement moderates the interactive effect between the perception of telework outcomes and family-to-work conflict. Finally, implications for research and practice are discussed.

並列關鍵字

COVID-19 ； Telework ； Work-family conflict ； Work engagement ； Family engagement

參考文獻

Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513-524. https://doi.org/10.1037/0003-066X.44.3.513

Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724. https://doi.org/10.2307/256287

Podsakoff, P. M., & Organ, D. W. (1986). Self-reports in organizational research: problems and prospects. Journal of Management, 12(4), 531-544. https://doi.org/10.1177/014920638601200408

一、中文部分

教育部（2021）。全國各級學校因應疫情停課居家線上學習。2021年7月28日，取自https://www.edu.tw/News_Content.aspx?n=9E7AC85F 1954DDA8&s=8BF1696CC31F4FE9。