國中教師人際關係、工作壓力與教師效能之相關性-以桃園市為例

The Correlation of Teachers' Interpersonal Relationships, Job Stress and Teacher Efficacy in Junior High School: Take Taoyuan County as Examples

黃千榕(Chian-Rong Huang)

指導教授 ： 賴勇成

健行科技大學/商學院/國際企業經營系碩士在職專班/碩士(2016年)

摘要

本研究旨在探討教師人際關係、工作壓力以及教師效能間的相關性，透過降低工作壓力，人際關係的改善對教師效能的影響。
本研究以桃園地區公立國民中學教師為研究對象，研究工具包括「教師人際關係量表」、「教師工作壓力量表」、「教師效能量表」進行問卷調查，共獲得有效問卷266份，資料分析使用AMOS統計軟體進行分析，並以t檢定進行不同背景變項統計分析。
根據問卷統計分析結果，本研究結論如下：
一、人際關係與教師效能呈現正相關，人際關係較佳的教師可以產生較高的教師效能。
二、工作壓力與教師效能呈現負相關，教師工作壓力大降低教師效能。
三、人際關係與工作壓力呈現負相關，人際關係不佳的教師導致工作壓力差。
四、工作壓力具有中介效果，透過工作壓力的降低，人際關係高的教師擁有較佳的教師效能。
五、不同性別的教師在人際關係、工作壓力與教師效能上沒有顯著差異。
六、不同職務的教師在工作壓力整體有顯著差異存在，其中以「組長」的工作壓力最大。
本研究分析結果對教育行政機關、學校行政單位以及國中教師提出具體建議，並且作為未來研究的參考。

關鍵詞：人際關係、工作壓力、教師效能、結構方程模型、中介

關鍵字

人際關係 ； 工作壓力 ； 教師效能 ； 結構方程模型 ； 中介

並列摘要

The aim of this study is to analyze the relationships among interpersonal relationships, job stress and teacher efficacy and to investigate if amelioration of teacher interpersonal relationships enhance teacher efficacy by decreasing job’s stress.
Under the quantitative design, the data was collected in public junior high school teachers in Taoyuan City through three instruments, the International Relationships Scale, the Teacher Job’s Stress Scale, and the Teachers’ Sense of Efficacy Scale, and 266 are valid samples. Data were analyzed by the AMOS statistics software and one way ANOVA for background variables.
According to the analysis of data, the results of this study were as follows:
1. There is positive correlation between interpersonal relationships and teacher efficacy, which means teachers with better interpersonal relationships showed higher teacher efficacy.
2. A statistically negative correlation was found between job stress and teacher efficacy, which means teachers with higher job stress may lower teaching efficacy.
3. In terms of the correlation between interpersonal relationships and job stress, negative correlation was found, which means teachers with worse interpersonal relationships many increase job stress.
4. Job stress has mediation effect on the research. The better the teachers’ interpersonal relationships is, the better the teaching efficacy is, and vice versa.
5. Teachers of different genders have no obvious differences in interpersonal relationships, job stress and teaching efficacy.
6. Teachers of different job titles show significant differences in teachers’ job stress, and “Section Chief” has highest job stresses among the sections.
The result of this study provides practical advice to educational institutions, school administration organization, junior high school teachers and future research.
Keywords: interpersonal relationships, job stress, teacher efficacy, SEM, Mediation

並列關鍵字

interpersonal relationships ； job stress ； teacher efficacy ； SEM ； Mediation

參考文獻

參考文獻

一、中文部分

1. 王受榮（1992）。我國國民中小學教師效能感及其影響因素之研究。臺北：國立臺灣師範大學教育研究所。

2. 王美雲（2012）。STS教學融入國小二年級生活課程對學童學業成績的影響。臺中：嶺東科技大學經營管理研究所。

3. 王秋絨（1981）。國民中學組織環境對於教師角色壓力的影響。臺北：國立臺灣師範大學教育研究所。