領導型態對員工組織自尊、敬業貢獻度與離職傾向之影響

The Effect of Leadership Style on Organizational-Based Self-Esteem, Employee Engagement and Turnover Intention

林姮妤(Heng-Yu Lin)

指導教授 ： 梁世安

國立臺北大學/商學院/企業管理學系/碩士(2008年)

摘要

隨著全球競爭的加劇，企業必須要以創新的模式來提升企業競爭力，而產生這些創新活動的主要來源就是組織內的「人才」。因此，如何領導與留住這些人才便成了人力資源管理的挑戰。本研究目的在藉由理論探討與實證研究分析，以了解主管的領導型態對員工組織自尊、敬業貢獻度和離職傾向有何影響。
本研究以台灣地區18歲以上正職工作者為研究對象，採用問卷調查方式進行研究，共發出問卷430份，有效回收問卷289份，經由相關、迴歸和階層迴歸分析等統計分析後，實證調查結果，獲得以下研究發現：
1. 領導型態對於員工的組織自尊皆具有顯著的正向影響，且轉換型領導相較於交易型領導，對於員工組織自尊影響較大。
2. 領導型態對於員工的敬業貢獻度皆具有顯著的正向影響，且轉換型領導相較於交易型領導，對於員工敬業貢獻度影響較大。
3. 組織自尊對員工的離職傾向具有負向之影響。
4. 敬業貢獻度對員工的離職傾向具有負向之影響。
5. 組織自尊對領導型態和離職傾向之關係具有中介效果。
6. 敬業貢獻度對領導型態和離職傾向之關係具有中介效果。

關鍵字

領導型態 ； 組織自尊 ； 敬業貢獻度 ； 離職傾向

並列摘要

It is an important issue for organization to keep talents. The purpose of this study will to examine the effect of leadership style on organizational-based self-esteem (OBSE), employee engagement and turnover intention.
This research is conducted by survey which targets at 18-year old and above full-time workers in Taiwan. There are 430 questionnaires distributed to the targets, and 289 questionnaires are valid. The study results gathered by statistic analysis methods are as follows:
1. The transformational leadership has a more significant positive effect on OBSE than transactional leadership.
2. The transformational leadership has a more significant positive effect on employee engagement than transactional leadership.
3. OBSE has a significant negative effect on employee’s turnover intention.
4. Employee engagement has a significant negative effect on employee’s turnover intention.
5. OBSE serves as the mediator between leadership style and turnover intention.
6. Employee engagement serves as the mediator between leadership style and turnover intention.

並列關鍵字

Leadership Style ； Organizational-Based Self-Esteem (OBSE) ； Employee Engagement ； Turnover Intention

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