中小企業創新研究成功關鍵因素之探討~以中小企業創新研究獎為例

A Study Of The Key Successful Factors To Innovation Research In The Small And Medium-Sized The Small And Medium-Sized Award For Examples

謝時平(Shih-Ping Hsieh)

指導教授 ： 陳明璋

國立臺北大學/商學院/企業管理學系/碩士(2008年)

摘要

根據2006年中小企業白皮書的統計資料顯示，台灣中小企業數量佔企業機構總量的97.80%，僱用了總勞動人口的76.9%並貢獻了29.46%總營業額。台灣中小企業在產品技術積極著重於產品和技術的創新，得以持續的成長與生存於競爭環境中。此外，大多數的台灣中小企業創新投資藉由政府部門的補助與保護；政府政策為了促進創新投資和研究，提供了一些咨詢服務、低率貸款或實務訓練的各方面配套措施。因此，研究創新個案為理想的研究目標。
過去探討中小企業相關之研究觀點多半偏重經營面、財務面分析、中小企業主或管理團隊特質、組織學習行為等等進行研究，相較之下中小企業創新研究相對較少被討論的。為了建構創新案例以及對台灣中小企業知識學習有所助益，研究中小企業創新的標竿是必要的並透過中小企業創新研究獎的得奬廠商中從中找尋主要成功的因素。
以中小企業得獎廠商為研究目標，透過論文歸納分為產品創新型、製程創新型與服務創新型。為了能確實了解各類型得獎廠商的創新成功關鍵因素，本研究自這三大類挑選表現優異得獎廠商，尋找邰港科技、訊連科技、法易通與馬林國際四家成功個案作為研究對象，藉由蒐集次級資料及個案訪談，分析不同類型之創新研究得獎廠商個別成功關鍵，並進行歸納成共同成功關鍵，同時，本研究發展出衡量創新關鍵因素包含「創新策略選擇」、「創新活動管理」、「創新文化組織」、「創新環境網絡」四大觀念性構面十八個創新關鍵因素，並以此準則分析研究個案。
研究結果發現，這四家個案在個別在自身的產業成功關鍵因素在這十八項要素的分析以「創新活動管理」、「創新文化組織」兩構面最多，就相對表現四家公司統計而言以訊連科技表現最好。從這四家成功案例綜合歸納，可以發現其共同的成功關鍵為1.創新保護2.高階主管的支持3.知識分享與交流。

關鍵字

創新研究 ； 中小企業 ； 成功關鍵因素

並列摘要

According to 2006 White Paper on SMEs, SMEs in Taiwan constitute about 97.8 percent of enterprise establishments, employ 76.9 percent of total workforce, and contribute 29.46 percent of total turnover. Small and medium-sized enterprises in Taiwan aggressively involve in product and technology innovations for continuous growth or survival. In addition, most of Taiwanese SMEs are sponsored and protected by the government. Government policies provide some packages about consultant service, loan with low interest rate, or training practices to facilitate innovation investment and research of Taiwanese SMEs. Therefore, they are ideal targets for innovation study.
From the research perspective, previous SMEs studies focused on their management, financial analysis of SMEs, traits of SMEs entrepreneurs or management teams, organizational learning of SMEs, and so on. However, studies about SMEs innovation are relatively less investigated. Investigating benchmarking of SMEs innovation is necessary to establish innovation practices and is helpful for knowledge learning of Taiwanese SMEs. By this, we aim to figure out the key successful factors from winners of innovation award.
The targets were focus on those winners of innovation research. Three types of SMEs innovation are inductive from literature review, and they are product, process and service innovation. In order to explore the key successful factors of innovation, four winners of innovation research are selected based on the three innovation types, including TaiKong 、CyberLink、Lifelaw and Marie Case studies is adopted to probe the successful elements of each company and to develop the common key successful factors overall. Data is collected from secondary data and interview. Besides, this study propose four dimensions about the measurement of innovation — choices of innovation strategies, management of innovative activities, organizations with innovative culture, and network of innovation environment. Furthermore, eighteen innovation key factors are embedded in the four dimensions. Case analysis is based on the four dimensions and eighteen factors.
Research results show that there are eighteen KSFs among four cases. Particularly, most of them belong to the dimensions of innovation activities management and innovative culture organizations. As for the innovative performance, CyberLink is better than the other companies. Finally, we could find out that three common KSFs are easily observed from the research analysis, those are:including innovation protection, top management support, and knowledge share and communication.

並列關鍵字

Innovation Research ； Small and Medium-sized Enterprises ； Key Successful Factors

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