- 學位論文
智慧資本對公司績效之影響─以金融產業為例
The effect of Intellectual Capital on the Performance of the Financial Industry
摘要
現今企業的利基已從十八世紀之實體資產轉換為無形資產、從硬體轉換為軟體，於是智慧資本（Intellectual Capital；IC）開始興起。在工業時代，企業強調以產能來創造價值，認為創造利益的來源是實體資產，如土地、機器設備等等。然而現在不再以實體資產為價值創造之主要來源，更發現無形的資產能為企業帶來高附加價值，因此關於智慧資本之相關研究陸續出現。多數的學者對智慧資本的定義包含知識、技術、經驗、無形資產、資訊、程序與價值創造，且均認同智慧 資本會帶給企業競爭優勢，使企業創造更多的價值。 本研究以1995年至2004年金融產業之上市上櫃公司為研究樣本，利用結構方程模式分析人力資本、創新資本、流程資本、顧客資本及風險與資產報酬率之關係，並進一步探討智慧資本要素間的關聯性。研究結果發現，人力資本、創新資本、顧客資本及風險對資產報酬率有顯著影響，而人力資本與顧客資本、人力資本與風險、流程資本與風險及顧客資本與風險之間有關聯性。
並列摘要
Nowadays, the basis of enterprise has been switched the Tangible Assets, in 18th century, to the Intangible Assets, from hardware to software, thus the Intellectual Capital (IC) sprang up. In the period of industry, enterprises emphasized on that throughput created value, and supposed that the sources of creating benefit were the Tangible Assets. (e.g. land, equipment,…etc.) Nevertheless, now the Tangible Assets were not the main sources of creating benefit any more; and further, discovery the Intangible Assets could bring extra-value. Therefore, some related researches of the Intellectual Capital appeared continually. Most scholars defined the Intellectual Capital as following factors, knowledge, skill, experience, intangible assets, information, procedure, and creating value, and supposed that the Intellectual Capital will bring advantage of competition between enterprises, and create more value. In this research, as Financial Industry, which went public between 1995 and 2004 in Taiwan as panel, and using Structural Equation Model (SEM) analyzed the relation of the Return on Assets (ROA) among human capital, innovation capital, process capital, customer capital, and risk, furthermore, treating the correlation of factors of the Intellectual Capital. Finally, four factors of human capital, innovation capital, customer capital, and risk had remarkable effect on the Return on Assets (ROA), and discovered that there were four relations as following, relation between human capital and customer capital, relation between human capital and risk, relation between process capital and risk, and customer capital and risk, as result.