綠色供應鏈管理對營運績效影響之探討-以工具機產業為例

Impacts on Operation Performance by Green Supply Chain Management - Exemplified by Machine Tool Industry

薛安凱(An-Kai Hsueh)

指導教授 ： 許源泉

國立虎尾科技大學/工程學院/機械與電腦輔助工程系碩士班在職專班/碩士(2015年)

摘要

在全球化的經濟蓬勃發展下，環保事件層出不窮，地球環境遭受重大破壞，各種環保議題引起國際矚目與熱烈討論，產品符合綠色要求已不只是環保驅動議題，也將是維持全球貿易競爭力的表現。所以本研究以工具機產業為研究對象，旨在探討工具機產業導入綠色供應鏈管理後的驅動因素、阻力因素與營運績效之相關研究。本研究採用問卷調查法，共發出50份問卷，共回收29份有效問卷，並以次數分配統計、t檢定、皮爾森相關、多元迴歸分析之SPSS 20統計分析方法驗證假設。
根據本研究資料分析結果得到如下結論：
1.未取得ISO 9000系列的認證之公司在「缺乏對綠色供應鏈管理方面的認知與瞭解」、「企業本身相關設備裝置的轉換成本增加」、「企業本身與供應鏈成員溝通成本增加」、「企業內部人員訓練管理成本增加」、「分散企業採購導致成本增加」及「實施綠色供應鏈缺乏預算」中，對於企業欲實施綠色供應鏈管理所形成之阻力。
2.企業在實施綠色供應鏈管理中，驅動因素與營運績效間之關係，公司把法令因素及企業內部面；供應鏈因素、企業內部面及學習成果面；競爭因素、企業內部面及學習成果面；內部因素、顧客面、企業內部面及學習成果面；做的越完善時，公司將會有越高的營運績效。公司把市場、供應鏈、競爭及內部做的越完善時，公司較能提高整體營運績效。
3.企業在實施綠色供應鏈管理中，阻力因素與營運績效間之關係，公司把制度因素、技術因素、成本因素及顧客面；供應鏈因素及市場因素做的越完善時，公司將會有越高的營運績效。
4.企業在實施綠色供應鏈管理中，對營運績效之影響程度供應鏈因素大於市場因素，且改善供應鏈因素比市場因素更能提高營運績效。

關鍵字

工具機產業、綠色供應鏈管理驅動因素 ； 阻力因素 ； 營運績效

並列摘要

Globaly, due to the brisk trade and its development, environmental issues have not been uncommon and there has been huge distruction on the earth accompanied by economy activities. Environment protection of all types has drawn the attention and feverish discussions internationally. The requirement for Products of green energy isn’t only a drive for environment protection, but it is also a drive for the cutting-the-edge stance in global trades. Therefore, this study takes Machine Tools as subject and elaborates on topics like driving factors for Machine Tool Industry incorporating into the Green Supply Chain, the thwarting factors, and the operation performance. The study adopt the methodology of poll survey. 50 copies were distributed with 29 valid returns. Methodologies of Frequency Distribution statistics, t-test, Pearson product-moment correlation, multiple regression analysis method of statistical analysis for SPSS20 were applied to testify the Hypathesis.
The conlusion derived from the analysis is as followings：
1.Companies without ISO 9000 certificate are the thwarts against those trying to implement Green Supply Chain on different aspects, such as “short of awareness of Green Supply Chain”, “incremental costs for equipment replacement”, “increnmental cost for communication between corporation and supply chains”, “ incremental cost for corporation’s internal personnel training”, “incremental cost resulted from diversifying purchase.”, and “short of budget implementing Green Supply Chains”.
2.Among corporations implementing Green Supply Chain management, the relationship between driving factors and operation performance is in positive proportion. Driving Factors comprise of legal, market, supply chain, competitiveness and internal factors. The more comprehensive the driving factors impliment, the higher operation performance they enjoy.
3.Among corporations implementing Green Supply Chain management, the more corporations put efforts on institutional, technique, cost and customerss factors, as well as supply chain and market inclusive, the higher operation performance they benefit.
4.For corporations implementing Green Supply Chain management, this adoption has more impacts on operation performance other than market does. And such adoption could raise higher operation performance than market does.

並列關鍵字

Machine Tool Industry ； Green Supply Chain Management ； driving factors ； thwarting factors ； operation performance

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