有效運用專利資訊可大幅提高研發效能與效率,已是產業界所耳熟能詳的共識。然專利資訊對於業界真有如傳言般地能支援輔助研發活動嗎?企業研發人員對於專利資訊的涉入與需求強度真的會影響企業研發技術的價值嗎?本研究將深入探究其間的相互關係。本研究首先觀察與訪談研發人員應用專利資訊之現況,並與文獻統整歸納成專利資訊需求量表,再以問卷調查的方式探究多家科技公司研發人員對於研發活動的專利資訊需求是否對於研發的技術價值有所影響,其中技術價值的衡量指標採用Tipping, Zeffren and Fusfeld (1995)針對研發活動所提出的「技術價值金字塔(Technology Value Pyramid, TVP)」模型之33項衡量指標。研究結果發現,研發人員若同時重視專利的技術與策略資訊,將有助於提升研發技術的價值。但專利資訊該如何輔助研發活動以提升研發技術的價值?因此,本研究進一步透過專家意見進行專利資訊功能以及專利資訊系統該如何滿足研發活動之需求,進行品質機能展開,以更深入探討其相對應之管理意涵,並建構一輔助研發活動之專利管理架構。本研究成果可提供研發部門運用專利資訊輔助研發活動的時機、挑選專利分析之工具及專利資訊技術策略運籌之參考;亦可提供專利資訊平台業者參考,以設計出更符合並滿足研發活動項目需求的專利資訊平台。
It is well-received that the effective use of patent information can significantly increase the efficiency and effectiveness of research and development (R&D) activities. However, how effective can patent information assist R&D activities? Does the intensity of utilizing patent information affect the technology value of research and development? This research attempts to investigate such interactions. To understand the demand for patent information, interview with R&D engineers on the use of patent information was first conducted. The demand pattern was then augmented with previous literature to derive a demand scale for patent information. Questionnaire survey was conducted with R&D personnel at several high-technology companies to examine whether the demand pattern for patent information affect the technology value of R&D activities. The Tipping, Zeffren and Fusfeld (1995) model of Technology Value Pyramid (TVP) is introduced to evaluate thirty-three attributes of research and development activities. This study found that: If R&D staff cares both technical and strategic information of patent, it would help increasing the value of R&D activities. However, how do the application of the patent information really assist R&D activities to improve the Value of Technology? The research went through Quality Function Deployment (QFD) to find out how patent information can facilitate the quality of R&D activities, as well as through in-depth investigation to clarity the meaning of the management, and also constructing a model to assist R&D activities. The exploration of this research may be referenced the timing to apply patent information, patent analysis tooling chosen and strategy planning on patent technology.The study also could be as reference for patent information service providers to design more fulfilling patent information platform for R&D.