郵輪旅客通關系統之研究－以基隆港為例

A Study of the Cruise Passenger Flow System- Case by Keelung Port

陳宗佑(Tsung-Yu Chen)

指導教授 ： 黃明居

國立交通大學/管理學院/運輸與物流管理學系/碩士(2018年)

摘要

亞洲郵輪市場逐年蓬勃發展，各國港口的旅客通關系統勢必面對增長的旅客數量，因此如何檢驗旅客通關系統效率與分配有限資源至改善方案為重要課題。本研究以基隆港作為個案研究，使用離散事件模擬為基礎，建構郵輪旅客通關模型，並找出系統當前瓶頸點與起因，以單因素敏感度分析瞭解改變元素的影響和多因素敏感度分析瞭解各元素間的相互影響關係，最後在成本與效率間取得平衡，提出最佳的改善方案。

關鍵字

郵輪 ； 模擬 ； 旅客人流 ； 敏感度分析 ； AnyLogic

並列摘要

With the vigorous development of cruise market in Asia, the passenger flow systems at each port in different countries must face the issue of the growing number of passengers. Therefore, it is a critical issue to know how to examine the efficiency of the systems and to allocate limited resources, thereby improving the strategy. This research takes Keelung Port as a case study. Based on applying Discrete Event Simulation(DES), this paper constructs a simulation model of cruise passenger flow system at Keelung Port, in order to identify the current bottleneck of the system and its cause. This paper not only realizes the influence of the modifying element by single-criteria sensitivity analysis, but also comprehends the interplay of different elements by multi-criteria sensitivity analysis. Subsequently, it will achieve the equilibrium between cost and efficiency to propose the optimal improvement plan.

並列關鍵字

Cruise ； Simulation ； Passenger flow ； Sensitivity analysis ； AnyLogic

參考文獻

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