郵輪旅客行李動線規劃之研究 －以基隆港為例

Traffic Flow Planning for Cruise Line Passenger Baggage - Case by Keelung Port

曾勝宏(Sheng-Hung Tseng)

指導教授 ： 黃明居

國立交通大學/管理學院/運輸與物流管理學系/碩士(2018年)

摘要

基隆港為我國北部重要的商港，以往主要以貨輪的進出為主，然近代隨著經濟情況及旅遊型態的改變，逐漸從以貨櫃為主的型態，轉型成為亦提供郵輪停靠型態的混合式商港，並成功吸引許多國際級的郵輪前來灣靠基隆港。然轉型過程中建築物、硬體設備等基礎設施，首先面臨之主要問題，包括貨櫃運輸的動線調整成行李動線問題，畢竟貨櫃進出動線與郵輪行李存取動線截然不同，當郵輪停靠時，突然一時之間湧入大量的行李待處理，如何在短時間內讓行李之處理，以安全、快速及有效率地送達旅客前面，避免讓遊客等待，係旅遊品質是相當重要的一環。另如何利用基隆港原有的基礎設施，調整合適的行李動線，及藉助模擬，讓行李處理更有效率，也是另一項相當重要的環節。如何使軟硬體互相成功地搭配，讓基隆港朝向可以成為眾各大國際郵輪公司選擇灣靠的港口，是本研究之主要目的與目標。

關鍵字

基隆港 ； 郵輪 ； 模擬 ； 行李動線

並列摘要

Keelung Port is an important commercial port in Taiwan. In the past, it mainly relied on the entry and exit of freighters. However, with the changes in economic conditions and tourism patterns, it has gradually transformed from a container-based type to a cruise terminal. The mixed-style commercial port has successfully attracted many international-class cruise line to come to Keelung port. However, in the process of transformation, the major problems are about infrastructure and hardware, including the traffic flow of the container transform to the baggage on. After all, the entry and exit of the container and the baggage in cruise line is completely different. When the cruise comes to the port, a large amount of baggage will be poured in for a while. In this moment, how to handle the baggage、send it to passengers with safely, quickly and efficiently in a short time to avoid tourists waiting , the quality of tourism is a very important part. Besides, how to use the original infrastructure of Keelung Port to adjust the appropriate traffic flow of baggage, and use simulation to make baggage handling more efficient is another important part. How to make the software and hardware successfully match with each other and make Keelung Port become the port that can be used by the international cruise line companies to is the main purpose and goal of this research.

並列關鍵字

Keelung Port ； Cruise Line ； Simulation ； Traffic Flow of Baggage

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