使用虛擬代言人透過關懷互動與學生建立長期關係的學習網站互動機制

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林群泰(Chun-Tai Lin)

指導教授 ： 陳國棟

國立中央大學/資訊電機學院/資訊工程學系/碩士(2006年)

摘要

使用虛擬代理人透過互動的方式來幫助使用者，而在學習上已有很多的形式來幫助使用者學習。像是教學代理人使用已被證明的教學技巧來改善學習效率。對於使用者與學習資源之間，使用者往往是單方面的去吸收資訊。但在這兩者之間的互動也是扮演著很重要的角色，足以影響學習的成效。而虛擬代理人能透過各種的呈現方式，來讓使用者能有更多的感受和互動方式。進而提升使用者學習的印象和給予更多的樂趣，來讓使用者能學的更好，也能學的更持久。為了維持使用者與學習網站之間的關係，本論文在學習網站中建構一個虛擬代言人，並加入關懷來與學生互動，使學生能學的更久、學的更好。
使用四個步驟的流程來維持使用者與學習網站的關係，步驟一、介紹自身近況。步驟二、寒喧，問境況。步驟三、提供意見，幫助，叮嚀。步驟四、離開，約下次見面。經過上述步驟來了解使用的情況、與使用者拉近關係、給予使用者關懷幫助、維持使用者來使用學習網站。並針對使用者在情緒和知識上的問題，給予不同的關懷方式，來幫助使用者。
本論文中，使用學習網站虛擬代言人透過關懷互動來建立使用者與學習網站之間的長期關係，探討對於虛擬代言人能提升學習網站的互動、增加關懷的效果，以維持使用者與學習網站的關係，來使學生能更長更有效率的使用學習網站來學習。

關鍵字

關懷互動 ； 長期關係 ； 虛擬角色

並列摘要

A virtual agent interact with human that help and assistant us to do any thing. There are many forms that used to improve human learning. As if pedagogical agent utilizes pedagogical techniques already proved to improve the efficiency of studying. For user and learning system, it is the user that goes to absorb information one-sidedly. The important position that but are playing in the interaction between these two, enough to influence the quality to study result. With the presentation of virtual agent have all kinds of style to exhibit its feature and make human more vibration. Thus increase the user impression and enjoyment, let what users can study be better, more permanent system of using. For keeping human learning relation and maintaining it, we build a fictitious spokesman in studying websites and add care to interact with user keeping the learning state and more learning performance.
Using the four step interaction method maintain the relation for a period of time that can finally achieve long-term relation. The Step1, at the first time, it introduces itself to let the student know who is he, what he can do. At the other times, it describes its recent situation to let the student know what happen to him. The Step2, it asks the student about the situation understanding how the student and what it can do. Above two steps, it increases understanding each other and closes the distance. The Step3, it is toward the problem solving, puzzle suggesting, and important things reminding to the knowledge improve. The Step4, it appoints the next time meeting to form a habit. And from the material and spirit care the user. In knowledge question, offer answers or suggestions. In emotion problem, offer the behavior of agent and the dialog of encouragement or care to make user relax and confident.
In this paper, we present an interaction between user and embodied conversation agent and build the long-term learning relation. Such action and reaction is well to the user and get user benefit in motivation, emotion, and relation in learning environment. The user in the learning period continues for a long time, and make user more desires with learning. Let the user more interest and confident in learning. And the learning system will be more potential to help users learn long and better.

並列關鍵字

None

參考文獻

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