資訊工作人員之生命流對工作滿意及生活滿意的影響

Impact of Flow, Job Satisfaction and Life Satisfaction of Workers in Information Software Industry

李鑑軒(Cheng-Husian Li)

指導教授 ： 林子銘

國立中央大學/管理學院/資訊管理學系/碩士(2007年)

摘要

本研究主旨在於探討資訊工作者之生命流(flow)。所謂生命流狀態指的是，人進行某些工作或活動，進入了一種完全專注，心無旁騖，渾然忘我的狀態，人感受到其工作的進行是毫無費力的，並且熱衷於當中，工作完成後，藉由回顧這樣的經驗，從心中湧起快樂與滿足感。
今日的社會，人與工作之間關係密切，許多人一日的大多數時間奉獻於工作當中，人又該如何從工作中找到工作之意義？是一個值得思考的議題，進入生命流狀態者，其發自內心熱衷於工作，該工作對其而言是充滿意義的。工作本身的意義，也許可以從生命流理論找到一些啟示。
此外，資訊工作者的工作品質如何？生活品質如何？對工作是否滿意，生活是否滿意？是本研究關心的重點。而生命流狀態使工作者熱衷於工作，其是否會正向影響工作滿意？另外，生命流經驗使工作者獲得快樂與滿足，工作者是進行對其而言有意義之事，因而生命流經驗是否又能影響生活滿意，這些亦是本研究所準備探討的。
本研究之研究對象：資訊工作者中，以資訊軟體產業創業家、具有資訊工作背景的在職專班人士、在企業服務的一般資訊從業者為研究對象，並以EMBA之高階主管為對照。透過問卷調查的方式，瞭解其生命流經驗、工作滿意及生活滿意。
研究結果發現，軟體業創業家在生命流、工作滿意、生活滿意上均顯著高於資訊相關工作以技術為主之工作者（在職班與一般資訊從業者）。此外，生命流會正向影響工作滿意、生活滿意。

關鍵字

生命流 ； 工作滿意 ； 生活滿意

並列摘要

The study focused on the flow experience of workers in information software industry. The concept of flow was first introduced by Mihaly Csikszentmihalyi in his book Beyond Boredom and Anxiety (1975). Flow is characterized by high involvement, deep concentration, and one actting effortless. After reviewing flow experience, one will feel enjoyment and gratification.
Moreover, the study also focused on what the information software industry workers’ quality of working and quality of life. In addition, someone in flow state and then he will enjoy the process of work. Whether a person’s flow state influence positively job satisfaction is one of the issue the study will discuss. Besides, people can feel happiness and gratifaction after flow experience. In related literatures, feeling happiness and gratifaction will make people feel better in their life. Therefore, whether flow influence positively job satisfaction is the other issue the study will discuss.
The research subjects included software industry entrepreneurs, information workers that have completed in-service master programs, other information workers, and senior managers who have completed EMBA programs. The study used questionnaire to survey these subjects.
The results indicated that flow state, job satisfaction and life satisfaction exist significant difference between software industry entrepreneurs and information system technical workers. Software industry entrepreneurs’ degree of flow state, job satisfaction, and life satisfaction is higher than information system technical workers. Additionally, flow state positively influence job satisfaction and life satisfaction. Related discussions, limitations, and future research directions are discussed in this dissertation.

並列關鍵字

job satisfcation ； life satisfaction ； flow

參考文獻

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