探討影響資訊基礎建設與供應鏈流程整合的因素－從制度壓力觀點探討

Factors Affecting IT Infrastructure Integration and Supply Chain Process Integration: An Institutional Pressures Perspective

張靖(Ching Chang)

指導教授 ： 王存國

國立中央大學/管理學院/資訊管理學系/碩士(2008年)

摘要

成功管理供應鏈已經是一個組織取得競爭優勢的關鍵，而有效率地整合供應鏈也變得更加重要。過去的研究結果顯示，制度壓力對於組織的行為有顯著的影響，然而卻很少有研究探討制度壓力對於組織整合資訊科技與供應鏈流程的影響，以及整合之後對於提升供應商績效是否有所幫助。因此，本研究的目的之一是探討「制度壓力」如何影響「資訊科技基礎建設整合」以及「供應鏈流程整合」；而另一個目的則是了解組織「資訊科技基礎建設整合」以及「供應鏈流程整合」是否能夠對於「供應商績效」有正面的影響。
本研究以台灣製造業為研究樣本。研究結果顯示：(1) 制度壓力中的「強制性壓力」對於「資訊科技基礎建設的整合」以及「供應鏈流程的整合」有正向影響效果；(2)制度壓力中的「規範性壓力」對於「資訊科技基礎建設整合」以及「供應鏈流程整合」有正向影響效果；(3)「資訊科技基礎建設整合」對於「供應鏈流程整合」有正向影響效果；(4)「供應鏈流程整合」對於「供應商績效」有正向影響效果。

關鍵字

供應商績效 ； 制度理論 ； 資訊科技基礎建設整合 ； 供應鏈流程整合

並列摘要

Effective supply chain integration becomes increasingly important since successful management of supply chain is the key to the competitive advantages of an organization. Previous studies showed that institutional pressures can shape how firms behave. However, few studies have been conducted to identify possible factors driving information technology (IT) infrastructure integration and supply chain process integration based on an institutional perspective. Besides, whether supplier performance can be improved by both kinds of integration has rarely been investigated. Therefore, the purpose of this study are twofold: the first is to explore how institutional pressures influence IT infrastructure integration and supply chain process integration, and the other is whether such integration can enhance supplier performance in supply chains.
This study was conducted with data collected from manufacturing firms in Taiwan. The research findings showed that: (1) coercive pressures are positively associated with IT infrastructure integration for SCM and with supply chain process integration; (2) normative pressures are positively associated with IT infrastructure integration for SCM and with supply chain process integration; (3) IT infrastructure integration for SCM significantly influences supply chain process integration; (4) supply chain process integration significantly influences supplier performance.

並列關鍵字

Institutional theory ； supply chain process integration ； supplier performance ； IT infrastructure integration

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