影響員工對績效考核變革態度因素之探討

The factors of attitude for the employeesin performance Change

黃玟綺(Wen-Chi Huang)

指導教授 ： 林文政

國立中央大學/管理學院/人力資源管理研究所/碩士(2011年)

摘要

本研究是在考核變革下檢測何種因素會影響員工在面臨考核制度變革的態度?以「考核正確性知覺」與「考核制度了解程度」作為員工面臨考核制度變革之態度因素，並投以「考核制度溝通效用知覺」與「考核訓練成效」作為檢測項目。
利用南桃園某醫療院所中120同仁做為樣本，進行考核變革下影響員工態度之問卷調查。研究結果證實組織進行考核變革時，若能有效進行考核制度溝通，則可提升員工考核制度的了解；同時對考核者施以訓練時若能配合考核擔責，則能強化考核訓練之成效。而本研究進一步提出相關的管理意涵，提供實務上欲施行考核制度變革之方向。

關鍵字

考核訓練效能 ； 考核變革

並列摘要

The study detected what kinds of factors will affect the staff attitudes when they face performance changes? We use "the correctness of perception" and "understanding of performance appraisal system" as attitude factors of a staff faced appraisal system change and make use of " communication perception "and" training effectiveness "as the test items.
Utilizing a sample of 120 employees from a hospital in Taoyuan city, they were surveyed by questionnaires to test their attitude in performance change. The result shows that when organization has performance change, they can communicate with employees and then promotes their understanding. Using appraisal training for rater, the result also shows that we can add accountability to strengthen the inspects of training Management implications and recommendation are discussed for companies who will adopt performance change.

並列關鍵字

Training Effectiveness ； Performance Change

參考文獻

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