應用ARIS與UML設計醫療旅遊之服務資訊系統

面對全球產業快速變遷且競爭激烈的環境下，營運速度及資訊系統儼然已成為現今企業競爭力的關鍵因子，為了因應顧客多樣的要求，導入資訊系統時對於流程往往需要調整；資訊系統根據公司各自發展而有所不同，概念複雜且數量眾多，其中尤以整合資訊架構(Architecture of Integrated Information System, ARIS)以及統一塑模語言(Unified Modeling Language, UML)最為人熟知以及有效率。 ARIS影響範圍深遠，擴及整體企業，UML統一標準做為溝通的橋樑，目前已知可運用EPC( Event-Driven Process Chain)圖來發展UML中相關的案例圖、狀態圖、活動圖…等，EPC流程方法為一相當完整的方法，由於其模型是以物件導向的觀念所設計，已有許多企業應用的實例以及相當多的學術研究在此方法上，再加上UML一直以來都是企業IT間的溝通橋樑，擁有不斷更新的標準以及一致化的語言，資訊人員藉由模式圖的呈現大多能了解問題的領域和所需的功能。有鑑於此，本研究在連結此兩大工具，以此方法互相填補各自的優缺點，設計一醫療旅遊服務業之資訊系統，並且比較EPC與UML活動圖，以不同角度說明各自的適用性，最後將前人的研究與本研究做一簡單的比較，基於承先啟後的想法，提供後續研究者一個基石，期許能夠啟發出更好的想法與創新。

關鍵字

統一塑模語言；整合資訊架構；醫療旅遊；事件驅動流程鏈

並列摘要

Considering rapidly changing global industry and competitive environment, the operating speed and information systems seems to have become the key factor for the competitiveness of enterprises today. For responding to a variety of customer requirements, importing information system processes often need to be adjusted. Information systems are different each other according to each company’s situation, the concepts are complex and they are numerous. Particularly among them, ARIS (Architecture of Integrated Information Systems) and UML(Unified Modeling Language) are well-known and efficient. ARIS affected areas are far-reaching and extend to overall enterprise, UML unified standard as a bridge of communication, so far we are already known that we can use EPC (Event-driven Process Chain) diagram to develop the related diagram of the UML: Use case diagram、state diagram and activity diagram…and so on. The EPC process approach is a fairly complete model which is based on the concepts of object-oriented design; there are many instances with the industry and abundance of researches on this method, coupled with the UML has been a corporate IT communication between the bridge, with a constantly updated standards and consistent language, the information workers almost can understand the questions and needed functions by the diagram. For the reason, this study will link this two tools, comparing to their advantages and disadvantages for designing a medical tourism service information system. And we compare EPC and Activity diagram with different angles, explaining their applicability. In the end, we do a simple comparison with previous research and this study. Based on continuity of ideas, a cornerstone of further research, we hope this study may inspire better ideas and innovations.

並列關鍵字

ARIS ； UML ； Event-driven Process Chains ； Medical tourism

參考文獻

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[5] 柯王孫鵬、許丁惠和蔡吉勝，應用整合性資訊架構於資訊系統之系統分析與設計，建國科大學報: 管理類，24(2)，1-22，民國94年

[8] 張蓓琪，運用ARIS模式建構物流中心資訊流程－以醫療用品導入RFID技

[11] 顏士傑，服務資訊系統之分析與設計方法論架構，國立中央大學，碩士論文，民國100年

[14] A.Gross, J. Doerr, EPC vs. UML Activity Diagram-Two Experiments Examining their Usefulness for Requirements Engineering,17th IEEE International Requirements Engineering Conference, 2009

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應用ARIS與UML設計醫療旅遊之服務資訊系統

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