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  • 學位論文

組織脈絡下多元實務搭配之研究–以A餐廳為例之行動分析

A Research of Multiple Practice in Organizational Context–An Action Analysis of A Restaurant

指導教授 : 陳加屏
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摘要


本研究目的想透過多元實務搭配,了解多元就業開發方案在一般市場的競爭力為何?透過實踐社群的觀點,呈現多元實務搭配中的默會(tacit)、默契(align)、默化(embedded)完整地搭配的價值,首先,針對實踐社群相關理論作文獻探討,藉以建構多個實務搭配的觀察方式,然後,利用多個實務在工作上運作的過程,型塑人與知識的脈絡樣貌,觀察結果發現:一、透過實務搭配的運作,能彌補個人能力不足之處,故實務搭配的表現勝於個人能力;二、員工的互動品質不影響實務搭配的表現及績效;三、在多元實務搭配下,人際關係不影響績效表現。最後,研究者根據研究結論提出建議,作為後續研究及經營之參考。

並列摘要


The main purpose of this study was to understand the value of Multi-employment Development Plan by multiple practice. According communities of practice research, showing the value of multiple practice with tacit, align, and embedded. First, the researcher did literature review to deeply understand the theories of communities of practice, in order to build the pre-understanding of the study. Then, the study tried to explore the developing process. Secondly, the researcher used participant observation to understand individuals in communities of practice. According to the discussion on research analysis, the research conclusions as follows: First, the performance of practice was better than the performance of indiviuals. Secondly, the quality of interaction did not be affect the performance. Thirdly, relationships did not affect the performance. Finally, based on the conclusions above, several suggestions and the researcher reflection were proposed to be the reference for the restaurant management and the further study.

參考文獻


Lehaney, B., Clarke, S., Coakes, E., & Jack G. (2004). Beyond Knowledge Management. Hershey, PA: Idea Group Publishing.
張召雅(2011)運用實踐社群於教保場域之行動研究,國立臺灣師範大學人類發展與家庭學系博士論文。
許惠茹(2013)學校實踐社群學習經驗之探究–以一所西拉雅特色國小為個案,國立中正大學教育學研究所博士論文。
Argyris, C., & D. A. Schon (1978). Organizational Learning: A Theory of Action Perspective. Reading, Mass: Addison-Wesley.
Barley, S. R. (1996). Technicians in the workplace: Ethnographic evidence for bringing work into organization studies. Administrative Science Quarterly, 41(3): 404-441.

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