國小教師知覺親師衝突原因與因應策略之研究

鄒佳伶(TSOU CHIA-LING)

指導教授 ： 許華孚

國立中正大學/教育學院/犯罪防治學系/碩士(2014年)

摘要

本研究旨在探討國小教師知覺親師衝突之原因與因應策略，研究目的包括探討國小教師對親師衝突的認知、分析國小教師知覺親師衝突的原因、探討國小教師親師衝突的因應策略與分析國小教師親師衝突後的影響。本研究採用質性訪談法中之一對一半結構的深度訪談，研究對象為六個不同縣市的國小教師。
研究發現在國小教師知覺親師衝突的原因上，有教育理念不同、對教師專業不信任、孩子學習不佳、家長對作業有意見、家長重視成績；不尊重對方、彼此要求不同、家長聽信孩子片面之詞；互動溝通不良、管教態度不同、家長不願面對孩子問題、責任劃分不清、家長過度保護、家長幫孩子找藉口、老師情緒管理不當。
在國小教師親師衝突的因應策略上，則有充實專業知能、變通教學方式、提供補救措施、從旁協助家長、讓孩子主動學習；堅持教育理念、合理要求保持彈性、訂定明確的班規、善用班親會、邀請家長參加活動、實施機會教育；維持友好的夥伴關係、保持良好的溝通、積極澄清誤解、隨時留下紀錄、採取消極策略、尋求第三方協助。

關鍵詞：國小教師、親師衝突、親師衝突原因、親師衝突因應策略

關鍵字

親師衝突原因 ； 親師衝突 ； 國小教師 ； 親師衝突因應策略

並列摘要

This study aims to investigate reasons and coping strategies to elementary school teacher’s perception of parent-teacher conflicts. Purposes of this study are to explore elementary school teachers’ perception of parent-teacher conflicts and their causes, and analyze these teachers’ coping strategies and influences generated after these conflicts. This study adopted a qualitative approach and conducted one-on-one semi-structured in-depth interviews with elementary school teachers from 6 cities in Taiwan.
This research found that reasons of elementary school teacher’s perception of parent-teacher conflicts include: different educational principles between teachers and parents, parents’ mistrust of teacher’s profession, student’s poor learning performance, parents’ disagreement of assignments, parents’ emphasis on student’s grades, lack of respect between teachers and parents, different standards between teachers and parents, parents’ heeding only student’s quotes, poor teacher-parent communication , different discipline principles between teachers and parents, parent’s avoidance to face student’s problem, ambiguity in responsibilities between teachers and parents, parents’ over protection to students, parents’ justification for student’s wrong behavior, and teacher’s emotional mismanagement.
Teachers’ coping strategies to parent-teacher conflicts in elementary schools include: improving professional knowledge, adapting teaching method to students’ needs, providing remedial actions, assisting parents personally, promoting children to learn actively, insisting educational philosophy, keeping requirements reasonable and flexible, making clear class rules, making the most of parent-teacher conferences, inviting parents to join activities, allowing students to learn from life experiences, keeping good partnership with parents, maintaining smooth communication with parents, clarifying misunderstanding actively, always keeping record, adapting passive strategies, and seeking help from a 3rd party.

Key word:elementary school teacher, parent-teacher conflict, causes of parent-teacher conflicts , coping strategies to parent-teacher conflict

並列關鍵字

causes of parent-teacher conflicts ； parent-teacher conflict ； elementary school teacher ； coping strategies to parent-teacher conflict

參考文獻

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