全球化的時代來臨,各國政府及跨國企業對於企業社會責任(corporate social responsibility ,CSR)日益重視,身處全球化之下的臺灣也開始推動企業社會責任,有些企業在實施企業社會責任時是以志願性服務的方式,而志願性服務為深度休閒之一,員工在參與志願性服務的過程中是否可以抒發壓力、給予心靈寄託或增加個人幸福感。本研究旨在探討企業在實施CSR之志願性服務時是否對於員工的幸福感有影響。本研究採問卷調查法,以有實施企業社會責任並得過CSR獎之企業員工為問卷調查對象,採便利取樣的方式。共發出360份問卷,回收330份,其中有效樣本共計287份。問卷回收後以描述性統計、相關分析與複迴歸分析來驗證各變項間之關係。本研究結果顯示:(1) 企業社會責任對志工角色認知有顯著正向影響;(2) 企業社會責任對員工幸福感有顯著正向影響;(3) 志工角色認知對員工幸福感有顯著正向影響;(4) 志工角色認知對企業社會責任與員工幸福感不會產生調節效果;(5) 志工角色認知對企業社會責任與員工幸福感產生部分中介效果。
With the arrival of a global era, governments and multinational corporations pay much attention to corporate social responsibility (CSR). Taiwan has begin to promote CSR in the past years. Voluntary service is one of the serious leisure, companies will hold voluntary service as a way of CSR. Weather voluntary service can express employees’ pressure and personal well-being. The purpose of this study is discovering the relationship between the corporate social responsibility and employee well-being. In this study, we collected data from the companies who gain the prize of CSR. Among the distributed 360 questionnaires by purposive sampling, 330 copies returns and 287 of them are effective samples. To test the descriptive statistics, Pearson’s correlation analysis and multiple regression analysis are employed in this study. Our results showed: (1) there are a positive correlation between CSR and volunteers role perception; (2) there are a positive correlation between CSR and employee well-being; (3) there is no moderating effect of volunteers role perception on CSR and employee well-being; (4) volunteers role perception has partially mediated effect between CSR and employee well-being.