工作資源、心理契約、正向心理資本與職家衝突關係之研究

Work Resources, Psychological Contract, Positive Psychological Capital and Work Family Conflict

蔡育諮(YU-TZU TSAI)

指導教授 ： 劉廷揚

國立高雄師範大學/教育學院/人力與知識管理研究所/碩士(2018年)

摘要

本研究目的為探討工作資源、心理契約、職家衝突與正向心理資本等各變項間的關連性。研究對象為高雄市政府所屬機關學校正式編制之公教人員，本研究採用問卷調查法，總計發放300份問卷，有效問卷277份，問卷資料以 IBM SPSS Statistics 24統計軟體進行資料分析。分析結果顯示：(1)工作資源愈多，職家衝突愈低；(2)工作資源愈多，關係型心理契約滿足程度越高；(3)交易型心理契約程度愈高，職家衝突愈高；關係型心理契約程度愈高，職家衝突則愈低(4)關係型心理契約會中介工作資源對職家衝突的影響；(5)正向心理資本程度越高，職家衝突愈低；(6)正向心理資本會干擾交易型心理契約對職家衝突的影響。最後，本研究並依據上述之結果，提供實務相關之建議與方案。

關鍵字

工作資源 ； 心理契約 ； 正向心理資本 ； 職家衝突

並列摘要

This study focuses on the relationships among work resources, psychological contract, work family conflict (WFC) and positive psychological capital. The sample contains the formal government employee and the teachers of Kaohsiung city government. In this research, we collected data by questionnaires. A total of 300 questionnaires were issued, and 277 valid questionnaires were retrieved. The questionnaires data for statistic analysis by SPSS 24.0 and the results are as follows: (1) Work resources were related to reduce WFC; (2) Work resources enhanced relational psychological contract; (3) Transactional psychological contract enhanced WFC but relational psychological contract reduced WFC; (4) Relational psychological contract mediated the relationship between work resources and WFC; (5) Positive psychological capital reduced WFC; (6) Positive psychological capital moderated the relationship between transactional psychological contract and WFC. According to the above results, this study provided some academic and practical suggestions.

並列關鍵字

Work Resources ； Psychological Contract ； Positive Psychological Capital ； Work Family Conflict

參考文獻

Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182.

Luthans, F., Luthans, K. W., & Luthans, B. C. (2004). Positive psychological capital: Beyond human and social capital. Business Horizons, 47(1), 45-50.

Stoeva, A. Z., Chiu, R. K., & Greenhaus, J. H. (2002). Negative affectivity, role stress, and work–family conflict. Journal of Vocational Behavior, 60(1), 1-16. doi: 10.1006/jvbe.2001.1812

中文部分

王俊傑 (2012)，國中體育教師心?資本對組織承?、工作滿意?之預測研究。國?體育大學教?研究所，碩士?文。