通用設計原則導入手工皂對消費者態度的影響

The Impact of Universal Design Handmade Soap on Consumers’ Perceived Value

林至剛(chih-kang Lin)

指導教授 ： 張旭華 ； 邢姍姍

國立臺北商業大學/管理學院/企業管理系研究所/碩士(2018年)

摘要

隨著醫療科技的日新月異，延長了人類的壽命，各國出生率相繼減少下，提前了人口老化的時間。聯合國殘疾人權利公約序言中確認殘疾是一個演變中的概念，意指人因老化所造成的短期長期殘疾。更明確指出了殘疾所面臨的困難處境。
通用設計是指盡最大可能讓所有人可以使用，無需作出調整或特別設計的產品、環境、方案和服務設計。
台灣進入高齡社會，高齡者因為功能性與肌力退化的關係，行洗坐臥等日常行為變的不穩定，跌倒成為高齡者常見意外傷害的主因，很多生活用品就不是那麼的順手與方便使用，我們認為產品的使用安全性顯得相對重要。
檢視日常用品後發現，多數人長期使用的肥皂竟然出現許多潛藏的危機，如此地不符合通用設計原則(部分老齡人，殘疾人士，學齡前幼童等…無法單獨使用)，因此本研究將整合通用設計的原則，並找出適合手工皂的通用設計原則，實際設計出通用設計手工皂成品，成品經通用設計專家訪談確認後，邀請測試者參與試用實驗，以問卷將通用設計原則對應使用者購買意願與對產品態度，檢驗通用設計的導入是否能滿足使用者的需求。
希望本研究結果可以做為未來企業在設計商品時能加以運用通用設計原則的方式，藉以滿足使用者的不同之需求。

關鍵字

通用設計 ； 高齡化社會 ； 手工皂 ； 產品態度

並列摘要

With the rapid advancement of medical science and technology, the human life span has been prolonged, birth rates have been reduced in various countries, and the time for population ageing has been advanced. The recognition of disability in the preamble of the UN Convention on the Rights of Persons with Disabilities is an evolving concept that refers to short-term long-term disability caused by aging. More clearly points out the difficult situation facing disability.
Universal design refers to the design of products, environments, programs, and services that are as accessible to everyone as possible, without adjustments or special designs.
As Taiwan enters an ageing society, because of the deterioration of the functional and muscular power of the elderly, the daily behaviors such as washing and sleeping become unstable, and falling into the main cause of common accidental injuries among elderly people, many daily necessities are not so easy to use and convenient to use. We believe that the use of product safety is relatively important.
After reviewing the daily necessities, it was discovered that many people used soaps for a long time and there were many hidden crises, which did not meet the general design principles (some old people, people with disabilities, preschool children, etc... cannot be used alone), so this study will integrate The principle of universal design, and find out the universal design principles suitable for handmade soap, practically design a generic design handmade soap product, after the finished product is interviewed by the universal design expert, invite the tester to participate in the trial experiment, and apply the universal design principle to the user by questionnaire Willingness to purchase and attitude toward the product, testing whether the introduction of universal design can meet the needs of users.
It is hoped that the results of this study can be used as a way for future companies to apply general design principles when designing goods, so as to meet the different needs of users.

並列關鍵字

Universal Design ； Aging Society ； Handmade Soap ； Perceived Vale

參考文獻

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