即時通訊軟體LINE使用行為對人際關係及網路成癮之研究－以高雄市國中生為例

隨著網際網路的普及，即時通訊軟體蔚為風潮，其中又以LINE最為熱門。本研究主要探討高雄市國中生LINE使用行為對人際關係及網路成癮影響之情形，並對不同背景變項的學生比較LINE使用行為、人際關係與網路成癮之差異。本研究採用問卷調查方法進行資料蒐集，以「LINE使用行為、人際關係與網路成癮調查問卷」為研究工具，並選定高雄市公立國中學生為研究對象，有效樣本為316份，將蒐集到的資料以描述性統計、卡方值、獨立樣本t檢定、單因子變異數分析、皮爾遜積差相關分析等統計方法進行分析，研究結果如下：ㄧ、不同性別、年級國中生在LINE使用行為上有顯著差異。二、不同性別國中生在人際關係上未達顯著差異，不同年級國中生在人際關係上「與朋友的關係」層面上達到顯著差異。三、不同性別國中生在網路成癮上有顯著差異，但不同年級國中生在網路成癮上的差異未達顯著。四、不同LINE使用地點之國中生在人際關係與網路成癮上皆未有顯著差異，而不同LINE使用年資、每週使用次數、每次使用時間之國中生在真實人際關係與網路成癮上皆有顯著差異。五、LINE使用動機為「課業需要」、「聊天結交朋友」、「動態訊息發表」、「紓解壓力休閒娛樂」在人際關係上有差異。六、LINE使用功能「訊息聊天」、「玩遊戲」以及「群組聊天」在人際關係上有差異。七、LINE使用動機為「課業需要」、「聊天結交朋友」、「動態訊息發表」在網路成癮上有差異。八、不同LINE使用功能之國中生在網路成癮上未有差異。九、國中生LINE使用者的網路成癮與整體真實人際關係有顯著負相關; 國中生LINE使用者的網路成癮與LINE人際關係有顯著正相關。以上研究結果盼能對教育相關單位、學校、家長教師及未來研究方向，提出個人之具體建議以供參考。

關鍵字

LINE使用行為；人際關係；網路成癮

並列摘要

As the internet becomes more and more popular, instant messaging has become an unmistakable trend. Among the instant messengers, LINE is the most popular. The study focuses on the influences of LINE on interpersonal relationship and internet addiction of junior high school students in Kaohsiung City and compares the differences of the user behavior in LINE, the interpersonal relationship, and the internet addiction between students with different background variables. The study targeted on the students of public junior high schools in Kaohsiung City and the questionnaire survey is used. The questionnaire, "User Behavior of LINE, Interpersonal Relationship and Internet Addiction," was the instrument of the study. After collecting 316 effective questionnaires, the attained data were processed via descriptive statistics, Chi-square test, independent-samples t-test, one-way ANOVA, Pearson product-moment correlation analysis and other statistic methods. The results are as follows: 1. There are significant differences in genders and grades in terms of the user behavior of LINE. 2. There is no significant difference between different genders in terms of interpersonal relationship; there is significant difference in the relationship between friends among different graders in terms of interpersonal relationship. 3. There is significant difference between different genders in terms of internet addiction; however, there is no significant difference among different graders in terms of internet addiction. 4. There is no significant difference among different places of using LINE in terms of interpersonal relationship or internet addiction. There are significant differences among the years of experience in using LINE, the times using LINE per week, and the hours spent on LINE per time in terms of real-life interpersonal relationship and internet addiction. 5. In terms of interpersonal relationship, there are differences among the different using motivations of LINE: the need for studies, chatting and making friends, posting news feeds, releasing pressure and for recreational purpose. 6. There are differences among the functions used for chatting, playing games and group chatting in terms of interpersonal relationship 7. There are differences among the need for studies, chatting and making friends, posting news feeds in terms of internet addiction. 8. There is no difference among using different functions in terms of internet addiction 9. There is a significant negative correlation between internet addiction and overall interpersonal relationship in real world; there is a significant positive correlation between internet addiction and interpersonal relationship on LINE. It is hoped that the results of this study could have some constructive reference and personal suggestion for further research, schools, parents, teachers, and education units.