高齡者在觸控互動之編輯績效與使用經驗

The Performance and User Experience of Touch-based Interaction for Older Adults in Editng Tasks

王皇仁(Huang-Jen Wang)

指導教授 ： 林迪意

義守大學/管理學院/工業管理學系/碩士(2014年)

https://doi.org/10.6343/ISU.2014.00289

摘要

隨著科技的發達，衛生環境及醫療品質的進步，讓現代人平均壽命相對提高，人口結構也逐漸轉為高齡化社會。在過去電腦的操控介面主要以鍵盤和滑鼠為主，觸控面板的利用隨著智慧型手機與多點觸控式產品的帶動，成為目前產業的發展趨勢。在生活充滿數位科技時代的高齡者，必須具備基本的電腦使用能力，但高齡者因為生理與心理因素，隨著年齡的增長而學習能力逐漸降低，對於電腦產品的使用上有一定程度的問題與困難，因此本研究藉由電腦的操控介面與編輯作業來比對何種操控介面較適合高齡者使用。本研究募集15名65歲以上的高齡受試者進行，每位受試者須同時接受9種組合的實驗，研究模型為3×3受試內因子實驗設計，操控介面因子其處理水準分別為滑鼠、觸控板以及觸控螢幕三種介面，編輯作業因子其處理水準分別為全域選取、特定選取以及旋轉。實驗使用變異數分析來分析結果，效標為操作時間、失誤次數以及單位時間失誤次數。結果顯示，觸控螢幕表現為最好，因為操作時間快而失誤次數少，反之觸控板為最差，因為操作時間慢而失誤次數多，滑鼠視編輯作業而有所不同，在全域全域選取時，與觸控螢幕是沒有顯著差異的，但是操作時間是最短的，所以在全域選取編輯作業，滑鼠是無法被取代的。但滑鼠在旋轉作業時，操作時間變長，失誤次數也變多，而且與觸控螢幕的差距在統計上是有顯著差異的，所以在旋轉作業上，只有觸控螢幕最為優勢，滑鼠與觸控板都不建議。並從主觀偏好問卷不感疲勞、輕鬆愉悅、自信心及娛樂性得知，高齡者較偏好觸控螢幕操控介面。

關鍵字

高齡者 ； 觸控介面 ； 輸入裝置 ； 編輯作業 ； 人機互動

並列摘要

According to advance of technology, improvement of hygiene and high quality of care, those changes gradually extend people’s life span, so the demographic structure also turns traditional society into aging society. Instead of the conventional input devices, the keyboard and mouse, touch panel becomes an upward trend in technology because of smart phone and multi-touched products widely used in the world. In the age of high technology, the older adults should possess basic computer skills to adapt to ever-changing world. It is quite difficult for older adults to learn how to utilize computers and peripherals well due to their mantel and physical conditions, decreasing learning abilities by age. Therefore, this study is going to reveal that comparing touch panel with traditional editing operation to figure out which function is more suitable for use by the older adults. This study analyzes 15 senior subjects’ reaction after using different interfaces. Each experimental subject has been tested 9 kinds of blended trials; modal is consisted of 3x3 factors. There are two inter factor, panel-touched interface and editing operation. That has mouse, touchpad and touchscreen to be processing level, this has global selection, specific selection and rotation to be the processing level in this study. The result proves that touchscreen is easier than touchpad because subjects spend less time operating and make few errors; however, the mouse depends on difference of editing operation. It is not significantly different from touchpad in the global selection, but mouse shrinks the operation time. As a result, in global selection of editing operation, only could not the mouse be instead of. But when using the mouse to operation of rotation, it is significantly different in a result of analysis that touchscreen is more efficient than mouse, consequently decreasing operation time and errors; thus, the touchscreen is the most suitable in operation of rotation. Besides, the factors of subjective questionnaire-level of fatigue, relaxation, confidence and distractions-indicate that older adults prefer operating touchscreen interface to using other interfaces.

並列關鍵字

older adults ； touch-based interface ； input device ； editing tasks ； human-computer interaction

參考文獻

林于文(2004)，筆記型電腦滑鼠設計對人體操作姿勢與肌肉活動影響之研究，南台科技大學工業管理研究所未出版碩士論文。

周煌明(2000)，老人問題探討，復興崗學報，69，1-28。

莊涵甲(2008)，軌跡球輸入裝置之設計與評估-以中年使用者為例，成功大學工業設計研究所未出版碩士論文。

楊斯嵐(2003)，學童專用指向設備之人因設計與評價，成功大學工業設計研究所未出版碩士論文。

劉彥谷(2007)，筆記型電腦內建輸入裝置與操作任務之關係研究，大同大學工業設計研究所未出版碩士論文。