本研究目的乃是基於技術接受模型與DeLone and McLean資訊系統成功模型以提出一個整合模型以探討使用者對於「藥品物料聯合訂購網」之使用者滿意度。本研究共發放301份問卷,有效回收問卷共179份,有效回收率為59.47%。本研究以多元迴歸分析方法對研究架構進行路徑分析。本研究結果歸納如後:首先,資訊品質、工作-技術配適,對知覺有用性有正向顯著影響;其次,系統品質、工作-技術配適,對使用者滿意度有正向顯著影響;最後,知覺有用性對使用者滿意度有正向顯著影響。 本研究建議如下:首先,系統設計者應仔細考慮如何連接交易平台與用戶端的輸出資訊;第二,系統設計者應採用協同商務設計建立垂直與水平的系統整合平台以整合供應鏈;第三,安排定期檢討與流程改進以了解影響使用者系統使用滿意度的因素。
Based on technology acceptance model and DeLone and McLean information systems success model and task-technology fit, this study’s purpose was to propose an integrated model to explore users’ satisfaction with the electronic procurement systems usage. A total of 301 questionnaires were sampled, a total of 179 responses were deemed usable for the analyses, a 59.47 % usable response rate. The research framework was demonstrated by the path analysis of multiple regression analysis method. The results of this study are summarized as follows. First, information quality and task-technology fit have statistically significant and positive effects on perceived usefulness. Next, system quality and task-technology fit have statistically significant and positive effects on perceived usefulness. Finally, perceived usefulness has a statistically significant and positive effect on satisfaction. This study’s suggestions are as follows. First, the system designer should think over how to connect the trading platform with output information from clients. Second, system designer should adopt the design of collaborative commerce to build a vertical and horizontal system integration platform to integrate the supply chain. Third, periodic review and process improvement should be arranged to realize what factors may affect the users’ satisfaction with the system usage.