本研究藉由探討各族群之行人於場站內遭遇之尋路問題,並以通用設計觀點,設計適用於交通運輸環境使用之行人導引裝置。研究分5階段進行:(1)參考交通運輸環境之通用設計、行人導引裝置及現有應用科技之文獻,整理行人導引裝置之設計要點與評價方式;(2)蒐集主要使用者族群於行人尋路之問題點及需求,以集群分析探討出6群問題,並將問題群轉化為設計規範,另納入行動裝置之3項使用特性為使用者需求,對應交通運輸系統之通用設計屬性;(3)以型態分析法展開相關設計構想,進行初步4種概念設計雛型,並進行模型製作供設計檢討及後續測試作業;(4)展開行人導引裝置介面之相關設計構想,展開1套QR Code及行人輔助導引介面雛型;(5)以交通運輸環境之通用設計評價系統評價行人導引裝置設計之達成度,評價結果顯示,雖然依設計規範展開之解決方案不同,本研究提出之導引介面及硬體裝置都能滿足交通運輸環境通用設計原則。此外,若能提供使用者行人導引裝置之使用教學,則此整合觸控螢幕及QR Code等技術之行人導引裝置將為解決尋路問題之可行方案。
This paper aims at design of pedestrian guide devices in transportation under universal design after exploration of questions on asking for directions of different groups of pedestrians in stations. The study is in 5 phases: (1) arrangement of universal design, pedestrian guide devices and current application technology for use in pedestrian guide devices design methods and technologies; (2) collection of problems and needs of asking for directions of pedestrians to explore 6 questions into design standard. The 3 features of mobile devices are included as needs of users to be corresponded to traffic transportation system universal design property; (3) design ideas based on morphological analysis on initial concept design prototype, making of model for design review and test; (4) design ideas on pedestrian guide device interface, establishing QR Code and pedestrian guide assistance interface prototype development; (5) to evaluate pedestrian guide devices design achievement rate with traffic transportation environment universal design. Findings, defects and improvement during study will be reference for researchers in the future.