工作滿足、工作壓力與組織承諾之研究-以海巡署軍職人員為例

A Study on Job satisfaction, Job Stress and Organizational Commitment – A Case of Coast Guard Administration.

蘇瑞惠(Jui-Hui Su)

指導教授 ： 張同廟

台南應用科技大學/管理學院/國際企業經營系碩士班/碩士(2018年)

摘要

近年來，軍職人員工作壓力的議題漸受重視，許多學者以不同的國軍人員為對象，探討其工作壓力的相關影響，但較少有學者提出有關海巡署軍職人員的研究文獻，故本研究以海巡署軍職人員為研究對象，探討各單位同仁工作滿足、工作壓力及組織承諾之間的關係。
本研究採取紙本便利抽樣方式發放問卷，共計發放問卷 270 份，實際回收 270 份，扣除無效問卷 23份，得有效問卷共計 247份，將有效問卷資料實施SPSS軟體統計分析，透由迴歸分析及相關分析驗證本研究之假設，研究結果顯示：
1.海巡署軍職人員工作滿足對組織承諾有顯著預測效果；
2.海巡署軍職人員工作壓力對組織承諾有顯著預測效果；
3.海巡署軍職人員工作滿足、工作壓力對組織承諾有顯著預測效果。

關鍵詞：工作滿足、工作壓力、海岸巡防署軍職人員、組織承諾

關鍵字

工作滿足 ； 工作壓力 ； 海岸巡防署軍職人員 ； 組織承諾

並列摘要

For the past few years, the issue of jobbing pressure on military personnel has received increasing attention. Many scholars have studied the influence of job pressure of different military branches personnel. However, few scholars take the military personnel of the Coast Guard Administration, Ocean Affairs (hereinafter referred to as the Coast Guard Administration) as the research object. Therefore, this study aims at the military personnel of the Coast Guard Administration and discusses the relationship between job satisfaction, job pressure, and organizational commitments of various units.
The questionnaire survey in this study was based on paper-based convenience sampling. 270 questionnaires were issued and 270 were recovered. After deducting 23 invalid questionnaires, 247 valid questionnaires were obtained. Statistical Product and Service Solutions (SPSS) was used for regression analysis and correlation analysis to verify the hypothesis of this study. The results show:

1. The job satisfication of the military personnel of the Coast Guard Administration has a significant predictive effect on organizational commitments;
2. The job pressure of the military personnel of the Coast Guard Administration has a significant predictive effect on organizational commitment;
3. The job satisfaction and work pressure of the military personnel of the Coast Guard Administration has a significant predictive effect on organizational commitment.

Keywords: Job Satisfaction, Job Stress, Coastal Patrols, Military Personnel of the Coast Guard Administration.

並列關鍵字

Job Satisfaction ； Job Stress ； Coastal Patrols ； Military Personnel of the Coast Guard Administration

參考文獻

一、中文部分

1. 王世福(2005)。工作價值觀、組織承諾、工作滿意與工作績效相關性之研究-以國軍徵募士兵為例。(未出版之碩士論文)。私立靜宜大學，台中市。

2. 立法院(2000)。海岸巡防法。立法院公報：第89卷，第9期，第4冊，頁459-462

3. 江祖震(2005)。工作特性、工作滿足、組織承諾與離職傾向關聯性—以國軍軍樂隊為例。(未出版之碩士論文)。私立中華大學，新竹市。

4. 李永光(2008)。海巡機關基層志願役軍官工作壓力與離職傾向之研究-以海巡署南部地區巡防局為例。(未出版之碩士論文)。國立臺東大學，台東縣。