健康俱樂部組織文化與工作滿足之關係

The Relationships between Organizational Culture and Job Satisfaction in Health Clubs

朱晏徵(J)

指導教授 ： 童秋霞

亞洲大學/管理學院/休閒與遊憩管理學系碩士班/碩士(2005年)

摘要

近年來休閒運動之風氣盛行，健康俱樂部也隨之蓬勃發展。現今針對健康俱樂部的研究以顧客面向為主題的居多，關於組織內部議題的研究相對較為缺乏，使得目前國人對於健康俱樂部的內部概況仍不甚瞭解。有鑑於此，本研究之主要目的在於瞭解健康俱樂部員工對組織文化認知及工作滿足之現狀，分析個人基本特性在此二項變項上之差異情形，同時探討二者相互影響關係並提出具體建議。本研究以台北縣市、新竹市與台中市共九家俱樂部員工為研究對象，共抽取145份樣本，以組織文化量表與工作滿足量表為研究工具，依據所得資料進行因素分析、描述性統計、t考驗、單因子變異數分析、Schefee多重比較檢定及皮爾森相關分析等統計方法來驗證研究假設。所得到的研究結果如下：
一、獨立型健康俱樂部員工知覺的組織文化較傾向「官僚型」文化，而附屬型健康俱樂部員工則較傾向「支持型」文化。
二、不同類型健康俱樂部員工之工作滿足無顯著差異。
三、個人基本特性對於組織文化各構面之認知上，在年齡、教育程度、服務年資與個人月所得並未有顯著差異，而在性別、婚姻狀況與職位有顯著差異。
四、個人基本特性對於工作滿足各構面上，在性別、年齡、婚姻狀況、教育程度、服務年資與個人月所得並沒有顯著差異，僅在職位有顯著差異。
五、健康俱樂部員工對組織文化之認知與其工作滿足呈顯著正相關。

關鍵字

健康俱樂部 ； 組織文化 ； 工作滿足

並列摘要

With the fad of leisure and sports become popular in recent years, the development of health clubs was also rising. Nowadays the research about customer behavior was the most in health clubs, while the topic about organizational inside research were comparably lack, so people today still can’t realize the inside condition of health clubs overall. Because of this, the purpose of the study was to explore the relationships between perceived organizational culture and job satisfaction among health club staffs. Differences of various demographic variables were also tested in the study. 145 staffs from nine clubs in Taipei, Hsinchu, and Taichung city were recruited as participants. Organizational Culture Index and Mineessota Satisfation Questionnaire were involved. Collected data were analyzed by Factor analysis, descriptive statistics, t-test, One-way ANOVA, Schefee test and Pearson correlation, and the results were described as following:
1.The staffs from independent health clubs tend to perceive “bureaucrat type” culture, while those from subsidiary health clubs tend to perceive “supporting type” culture.
2.The staffs from different type health clubs didn’t show significant difference at job satisfaction dimensions.
3.Different age level, educational level, years of service and personal income per month didn’t show significant difference at organizational culture dimensions, while gender marriage status and work position showed significant differences.
4.Different gender, age level, educational level, years of service and personal income per month didn’t show significant difference at job satisfaction dimensions, while only work position showed difference.
5.The organizational cultures were perceived by health club staffs were significant positively correlated to their job satisfaction.

並列關鍵字

health club ； organizational culture ； job satisfaction

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