虛擬知識社群與組織學習對台中縣中小學資訊人員工作績效之影響

The Influences of Virtual Knowledge Communities and Organizational Learning on the Job Performance of Information Technology Working staff in High and Elementary Schools in Taichung County.

洪盟財(Mong-Tsai Hong)

指導教授 ： 張庭彰

亞洲大學/管理學院/經營管理學系碩士班/碩士(2008年)

摘要

本研究旨在探討虛擬知識社群與組織學習對台中縣中小學資訊人員工作績效之影響，本研究採問卷調查法，並以自編之「虛擬知識社群與組織學習及工作績效之關聯性調查問卷」為工具，受訪者包括215位台中縣公立高中及國民中小學資訊人員，回收問卷177份，問卷回收率82.33%。研究結果如下：一、目前台中縣中小學資訊人員虛擬知識社群參與與組織學習及工作績效的現況良好；二、背景變項對台中縣中小學資訊人員的虛擬知識社群參與無影響，對組織學習及工作績效有部份影響，但影響程度不大；三、台中縣中小學資訊人員之虛擬知識社群參與情形愈好，則組織學習情形也愈佳；組織學習情形愈好，則其虛擬知識社群參與情形愈佳；四、台中縣中小學資訊人員之組織學習情形愈好，則工作績效也愈佳；工作績效愈好，則其組織學習情形也愈良好；五、台中縣中小學資訊人員之虛擬知識社群參與情形愈好，則工作績效也愈佳；工作績效愈好，則其虛擬知識社群參與情形也愈佳；六、台中縣中小學資訊人員虛擬知識社群參與與組織學習對其工作績效具有顯著預測作用；七、組織學習對台中縣中小學資訊人員工作績效之預測力遠大於虛擬知識社群參與。

關鍵字

虛擬知識社群 ； 組織學習 ； 工作績效

並列摘要

The intention of this study is to explore the influences of virtual knowledge communities and organizational learning on the job performance of information technology working staff in high and elementary schools in Taichung County. The study has been conducted by the self-developed questionnaire, entitled as “The Correlation between Virtual Knowledge Communities, Organizational Learning and Job Performance”. The interviewers include 215 information technology working staff in both the public high schools and primary schools in Taichung County. There are 177 returned copies and the percent of questionnaires returning reaches 82.33.
The facts of the study are listed as the following:
1. The situations on involvement of virtual knowledge communities, organizational learning and job performance of IT working staff in the high schools and primary schools in Taichung County are currently good.
2. The variable, background, has no effect on the variable, virtual knowledge communities, but slightly affects the variables, organizational learning and job performance.
3. The more involvement of virtual knowledge communities, the better the organizational learning; and vice versa, the better the organizational learning, the more involvement of virtual knowledge communities.
4. The better the organizational learning, the better the job performance; and vice versa, the better the job performance, the better the organizational learning.
5. The better involvement of virtual knowledge communities, the better the job performance; and vice versa, the better the job performance, the better involvement of virtual knowledge communities.
6. The involvement of virtual knowledge communities and the organizational learning show obvious prediction on the job performance.
7. The organizational learning shows bigger prediction on the job performance than the involvement of virtual knowledge communities.

並列關鍵字

Virtual Knowledge Communities ； organizational learning ； job performance

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