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A Study of Supply Chain Performance Measurement Based on SCOR Model

基於供應鏈參考模式之供應鏈績效衡量之研究

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摘要


近年來,企業多注重供應鏈之整合管理,以期獲致整體供應鏈績效之提昇。整體供應鏈之有效管理需面對兩項主要挑戰,即:整合流程管理系統之設計及整合性績效衡量模式之運作。本研究建議基於供應鏈作業參考模式及平衡計分卡管理發展運籌整合績效衡量模式,研究發現此一模式可提供産業界進行供應鏈整合績效衡量時之參考。

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並列摘要


Companies have been invested in supply chain management (SCM) to effectively plan and control the supply chain, so that the companies can use their resources to create the customer value. The supply chain operation reference (SCOR) model uses a process-based approach to the supply chain. This paper is based on the framework and proposes an approach of SCM performance measurement via the balanced score card (BSC) in manufacturing industry. The findings of this case study in this paper will benefit companies seeking to create a competitive advantage in the marketplace.

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