區公所與區戶政事務所組織重組方案之研究－以新竹市為例

本研究以新竹市為例，透過調查法與深入訪談法來評估區公所及戶政事務所合併之可行性。本研究有以下發現：1.問卷調查組織成員256人中，121人（47.27%）贊成組織合併，73人（28.52%）反對；區公所165人中，87人（52.73%）贊成組織合併，35人（21.21%）反對；戶政事務所91人中，34人（37.36%）贊成組織合併，38人（41.76%）反對。2.深入訪談12人，8人贊成組織適度合併，3人反對。3.區公所與區戶政事務所業務往來密切，合併後可精簡戶政機關主管人員、提升行政效率、且區公所行政支援戶政業務可解決尖峰時間困境。本研究有以下建議：1.建議裁撤戶政事務所，區公所下增設戶政課。2.建議修改〈戶籍法〉及〈戶籍法施行細則〉。3. 建議其他二級機關性質有重疊或相同部份，亦可考慮組織重組。

關鍵字

新竹市；區公所；戶政事務所；組織重組

並列摘要

The study evaluates the feasibility of merging District Offices and District Household Registration Offices of Hsinchu City by survey and in-depth interview. There are several findings in this research: 1. 47.27% of the sample supports the reorganization plan, while 28.52% of the sample against it. Members from District Offices consent to merge the two agencies with a plurality (52.73%). In contrast, members from and District Household Registration Offices oppose the reorganization plan with a plurality (41.76%). Sample from in-depth interview shows only three of them against this reorganization plan (n=12). Due to the intense interactions between District Offices and District Household Registration Offices, merging the two offices could downsize the public employees, reduce the financial burden, and enhance efficiency. In this study, we provide the following suggestions: 1. Abolishing District Household Registration Offices and transferring its tasks under the jurisdiction of District Offices. 2. Proposing the amendments of related laws. 3. Formulating other reorganizations of secondary agencies of local governments if possible.