里幹事執行社會救助政策之研究－以基隆市為例

The Study of Village Secretary Implementing Social Assistance Policy: the Case of Keelung City

葉嘉楠(Chia-Nan Yeh) ； 簡良哲(Liang-Che Chien)

《中華行政學報》 13期 (2013/12) Pp. 137-166

https://doi.org/10.6712/JCPA.201312_(13).0007

摘要

本研究之目的在於透過調查及深入訪談分析影響里幹事執行社會救助政策之因素以及探討利害關係人對里幹事執行社會救助功能的認知與看法。本研究有以下發現：里幹事在執行社會救助政策時，在組織層面認同度高的有（平均數超過4）：能依照標準作業程序來審查、能依據實際狀況來審查、了解個案實際需求、能合理執行權限、及了解政策相關法規。另一方面，認同度較低的項目（平均數低於3）則是：中央給予地方社會救助經費是合理、基隆市社會救助的經費充裕、基隆市預算經費足以供給申請者。從組織層面 來看，91位里幹事對執行社會救助政策認同度高的項目皆與個人有關，而不認同的項目皆 與中央與地方資源不足有關。在裁量層面來說，調查結果顯示：里幹事對執行社會救助政策認同度較高的項目（平均數超過4）是：對申請者審查作業流程公開、對申覆案件提供救濟管道、獲得申請者資料是正確的、能客觀執行社會救助業務、審查作業是嚴格的、會主動協助申請案件、會充分告知相關權益。另一方面，而裁量面認同度較低的項目（平均數低於3）是：申請者審查會受政黨因素影響、申請者審查會受派系因素影響、及申請者審查會受民意代表影響。

關鍵字

里幹事 ； 社會救助政策 ； 政策執行 ； 基隆市

並列摘要

The study adopts survey and in-depth interview to analyze impact factors of village secretarys implementing Social Assistance Policy and to explore conceptions and opinions of stakeholders toward village secretary implementing Social Assistance Policy. The study shows the following results: On the organizational aspect, survey items received high scores (average over 4) while village secretarys implementing Social Assistance Policy are: case review according to SOPs, case review accoding to actual conditions, village secretarys understanding actual needs of applicants, reasonable discretion for cases and familiar with related laws and regulations. On the other hand, survey items received low scores (average below 3) while village secretarys implemented Social Assistance Policy are: sufficient funding received from central government, Keelung City having satisfactory funing, budget from local government being well supplied for applicants. On the discretion aspect, survey items received high scores (average over 4) while village secretarys implemented Social Assistance Policy are: transparent reviewing process, existing compensation channels for appealing cases, accuracy of applicant’s data, impartial implemention of Social Assistance Policy, strictness of reviewing process, actively assisting case reviews, and relative rights being well- informed. On the other hand, survey items received low scores (average below 3) while village secretarys implemented Social Assistance Policy are: case review under the influences of parties, factions and politicians.

並列關鍵字

Village Secretary ； Social Assistance Policy ； Policy Implementation ； Keelung City

參考文獻

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