簡易檢索 / 詳目顯示

研究生: 謝欣樺
Hsieh, Hsin-Hua
論文名稱: 部落客美妝開箱文資訊豐富度與訴求類型對消費者購買意願之影響
Information richness and appeal of unboxing blog post effecting consumer’s purchase intention
指導教授: 楊美雪
Yang, Mei-Hsueh
學位類別: 碩士
Master
系所名稱: 圖文傳播學系
Department of Graphic Arts and Communications
論文出版年: 2016
畢業學年度: 104
語文別: 中文
論文頁數: 72
中文關鍵詞: 部落客美妝開箱文資訊豐富度訴求購買意願
英文關鍵詞: Beauty unboxing blog post, information richness, appeal, purchase intention.
DOI URL: https://doi.org/10.6345/NTNU202203643
論文種類: 學術論文
相關次數: 點閱:184下載:25
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 美妝部落客開箱文中之口碑能有效影響消費者對產品之決策,因此美妝部落客開箱文商業影響力日增,但過去較少探究美妝部落客開箱文中之資訊豐富度與訴求對消費者造成之購買意願影響,故值得深入探討。此外,過往研究對於資訊豐富度高、中等、低;理性訴求或感性訴求何者較能影響購買意願,皆無一致答案,本研究參考文獻後發現干擾變項是造成此結果之關鍵原因。因此藉由實驗法,探討不同資訊豐富程度與不同訴求類型對購買意願之影響
    本研究採二因子組間設計,二因子為:3(資訊豐富度:高、中、低)× 2(訴求類型:理性或感性)。依變數為購買意願。控制變數為品牌與產品知名度、部落客之類型、開箱文性質。研究結果顯示,開箱文之不同資訊豐富度對消費者購買意願有顯著差異,資訊豐富度高會使消費者購買意願較高;開箱文之不同訴求類型對消費者購買意願也有影響,理性訴求會使消費者購買意願較高,另外,不同資訊豐富度與訴求類型的組合,會產生交互作用影響購買意願,資訊豐富度搭配理性訴求的組合會使消費者購買意願最高;因此,建議保養品業者若想開箱文推廣產品時,可以注意資訊豐富度與訴求的運用。

    Beauty unboxing blog post of reputation can effectively influence consumer decision-making of the product, so the text box and beauty bloggers commercial influence on the increase, but in the past few bloggers to explore the text box of information richness and appeal to the consumer's willingness to buy cause influence, it is worthy of further exploration. In addition, previous research for information-rich high or low, or emotional appeals rational appeals whichever is more able to influence willingness to buy, are not consistent with the answer, the study found that interference reference variables is the key cause of this result. Therefore, by experiment, we investigated the effects of different information richness of types of demands on purchase intention.
    The inter-group design study adopted two-factor, two-factor as follows: 3 (Information richness: high or medium or low) × 2 (appeals type: rational or emotional). Variable according to the willingness to buy. Control variable for the brand and product awareness, blogger type, the nature of the text box. The results showed that different information richness of the text box on consumer willingness to buy significant differences, information-rich and high, consumers will buy high willingness; different types of demands of the text box also have an impact on consumer purchase intention, rationality consumers will buy high demands will, in addition, different types of information richness and appeal of the combination will generate interaction on purchase intention, information richness with a combination of rational appeals, consumers will purchase intention highest; therefore, recommended maintenance when goods industry out of the box if you want the text to promote their products, you can pay attention to the information richness and aspirations of use.

    目錄 第壹章 緒論................................................................................................................1 第一節 研究背景與動機 ......................................................................................1第二節 研究目與問題 ..........................................................................................3 第三節 名詞釋義 ..................................................................................................4 第四節 研究範圍與限制 ......................................................................................5 第五節 研究流程 ..................................................................................................6 第貳章 文獻探討 ......................................................................................................7 第一節 網路口碑定義意涵與類型........................................................................7 第二節 資訊豐富度定義應用與類別...................................................................12 第三節 訴求的效果..............................................................................................15 第四節 部落格與部落客開箱文…………….............................................................19 第五節 購買意願 ................................................................................................22第六節 文獻探討小結 ........................................................................................25 第參章 研究設計 ....................................................................................................26 第一節 研究架構 ................................................................................................26第二節 研究方法 ................................................................................................27 第三節 研究對象 ................................................................................................27 第四節 變數定義與操弄及衡量方式 .................................................................28 第五節 研究工具 ................................................................................................30 第六節 研究實施 ................................................................................................32 第七節 資料處理與分析 ....................................................................................35 第肆章 結果與討論………………………………………………………………………………………….....36 第一節 樣本結構敘述性統計……………………………………..……………………………………36 第二節 不同資訊豐富度對購買意願之影響……………….………..….…………………….36 第三節 不同訴求類型對購買意願之影響……………………………….…………………….39 第四節 資訊豐富度與訴求類型組合對購買意願交互影響…………….……………41 第伍章 研究結論與建議…………………………………………………….……………………………….48 第一節 研究結論…………………………………………………….………………………………….…..48 第二節 研究建議…………………………………………………….……………………………………..50 參考文獻……………………………………………………………………….………………………………….....53 附錄…………………………………………………………………………….…........................................62 表次 表3-1實驗組合表 ...................................................................................................27 表3-2實驗情境網址 ...............................................................................................30 表4-1樣本結構分析表 ...........................................................................................36 表4-3資訊豐富度對購買意願之影響-變異數同質性檢定結果表........................37 表4-4資訊豐富度對購買意願之影響-平均數檢定結果表…………....................37 表4-5資訊豐富度- Dunnett T3事後檢定結果表....................................................38 表4-6訴求類型對購買意願之影響-敘述性統計結果表........................................39 表4-7訴求類型對購買意願之影響-獨立樣本T檢定表........................................40 表4-8資訊豐富度/訴求組合對購買意願之影響-邊緣平均數比較表...................41 表4-9資訊豐富度/訴求類型對購買意願之影響-二因子變異數分析表...............44 表4-10不同資訊豐富度與訴求購買意願之細格及邊緣平均數、標準差表........45 表4-11不同資訊豐富度與訴求購買意願之單純主效果變異數分析摘要表........45 表4-12研究問題檢驗表............................................................................................47 圖次 圖1-1研究流程.............................................................................................................6 圖3-1研究架構...........................................................................................................26 圖4-1購買意願邊緣平均數.......................................................................................42 圖4-2購買意願邊緣平均數.......................................................................................43

    參考文獻
    一、 英文部分

    Aaker, D., & Norris, D. (1982). Characteristics of TV Commercials Perceived as
    Informative. Journal of Advertising Research, 22(2), 61-70.
    Alba, J., Lynch, J., Weitz, B., Janiszewski, C., Lutz, R., Sawyer, A., & Wood, S. (
    1997). Interactive home shopping: Consumer, retailer and manufacture incentives to participate in electronic marketplace. Journal of Marketing, 61, 38-53.
    Banerjee, A. V. (1993). The economics of rumours. The Review of Economic Studies,
    60(2), 309-327.
    Belch, G. E. & Belch, M. A. (1990). Introduction to Advertising and Promotion
    Management. Boston, MA: Dow Jones-Irwin.
    Belch, G. E., & Belch, M. A. (1998). Introduction to advertising and promotion: An
    integrated marketing communications perspective (4th Ed.). Chicago: Irwin.
    Bettman, J. R., & Park, C. W., (1979). Effect of Prior Knowledge and Experience and
    Phase of the Choise Process on Consumer Decision processes. Journal of Consumer Research, 7, 234-248.
    Bickart, B., & Schindler, R. M. (2001). Internet Forums as Influential Sources of
    Consumer Information. Journal of Interactive Marketing, 15(3), 31-40.
    Biswas, A. (1992).The Moderating Role of Brand Familiarity in Reference Price
    Perception. Journal of Business Research, 25,251-262.
    Bridge, H. P. (1950). Practical Advertising: A Comprehensive Guide to the Planning
    and Preparation of Modern Advertising in All of Its Phase, New York, NY : Rinehart Company.
    Brown, J., Broderick, A. J., & Lee, N. (2007). Word of mouth communication
    within online communities conceptualizing the online social network. Journal of Interactive Marketing, 21(3), 2-20.
    Brown, M., Pope, N., & Voges, K. (2003). Buying or browsing? An exploration of
    shopping orientations and online purchase intention. European Journal of Marketing, 37(11), 1666-1684.
    Brucks, M. (1985). The effects of product class knowledge on information search
    behavior. Journal of consumer Research,12, 1-16.
    Buttle, F. A. (1998). Word of mouth: Understanding and managing referral marketing.
    Journal of Strategic Marketing, 6(3), 241-254.
    Chatterjee, P. (2001). Online reviews: Do consumers use them? Advances in Consumer Research, 28(1), 129-133.
    Chen, L., & Tan, J. (2004). Technology adaptation in e-commerce: Key
    determinants of virtual stores acceptance. European Management Journal, 22(1), 74.
    Cheung, C. M. K., Lee, M. K. O., & Rabjohn, N. (2008). The impact of electronic
    word-of-mouth: The adoption of online opinions in online customer communities. Internet Research, 18(3), 229-247.
    Cheung, M. Y., Luo, C., Sia, C. L., & Chen, H. (2009). Credibility of electronic word-
    of-mouth: informational and normative determinants of on-line consumer r ecommendations. International Journal of Electronic Commerce, 13(4), 9-38.
    Chevalier, J., & Goolsbee, A. (2003).Measuring Prices and Price Competition Online:
    Amazon.com and BarnesandNoble.com. Quantitative Marketing and Economics, 1(2), 203–222.
    Chi, C., Kuo, C., & Yang, T. (2008). A Class-Based Web Recommendation by User
    Browsing Behavior. In Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunications, 6259-6264.
    Copeland, M. T. (1924). Principles of Merchandising. New York, NY: Arno Press.
    Daft, R. L., Lengel, R. H., & Trevino, L. K. (1987). Message Equivocality, Media
    Selection, and Manager Performance: Implications for Information Systems. MIS Quarterly, 11 (3), 355-366.
    Daft, R.L., Lengel, R, H., & Robert,H. (1984). Information Richness. A New
    Approach to Managerial Behavior and Organization Design. Research in Organizational Behavior, 6, 191-233.
    Dellarocas, C. & Narayan, R. (2006). A Statistical Measure of a Population’s
    Propensity to Engage in Post-Purchase Online Word-of-Mouth. Statistical Science, 21(2), 277-285.
    Dean, D. H., & Biswas, A. (2001). Third-party organization endorsement of products:
    an advertising cue affecting consumer prepurchase evaluation of goods and services. Journal of Advertising, 30(4), 41-57.
    Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of price, brand, and store
    information on buyers' product evaluations. Journal of marketing research, 28(3), 307-319.
    Doh, S. J., & Hwang, J. S. (2009). How consumers evaluate ewom (electronic word-
    of-mouth) messages. Cyberpsychology & Behavior, 12(2), 193-197.
    Donald, D. (1955). Basic Text Advertising, Pleasantville, New York, NY : Rinehart
    Company.
    Dowling P. J. (1986). Human resource issues in international business. Syracuse
    Journal of International Law and Commerce, 13 (2), 255-271
    Engel, F. James, Kollat, T., & Blackwell, D. (1973). Consumer Behavior.
    New York, NY: Holt, Rinehart & Winston.
    Engel, J. E., Blackwell, R. D., & Miniard, P. W. (1993). Consumer Behavior (7nd ed.).
    New York, NY : Dryden Press.
    Evans, P. B., & Wurster, T. S. (1999). Strategy and the New Economics of
    Information. Harvard Business Review, 71-82.
    Fang, Y. H. (2014). Beyond the Credibility of Electronic Word of Mouth: Exploring
    eWOM Adoption on Social Networking Sites from Affective and Curiosity Perspectives. International Journal of Electronic Commerce, 18(3), 67-101.
    Fishbein, M., & Ajzen , I. (1975). Belief, Attitude, Intention and Behavior : An
    Introduction to Theory and Research. Boston, MA : Addison-Wesley.
    Forrest, E., & Cao, Y. (2010). Opinions, recommendations and endorsements: The
    new regulatory framework for social media. Journal of Business and Policy Research, 5, 88-99.
    Gay, L. R., & Airasian, P. (2003). Educational research competencies for analysis and
    applications (7th ed., pp. 111-112). Upper Saddle River, NJ : Prentice Hall.
    Gelb, B., & M. Johnson. (1995). Word-of-mouth communication: Causes and
    consequences. Journal of Health Care Marketing, 15(3), 54-58.
    Gershoff, A. D., Mukherjee, A., & Mukhopadhyay, A. (2003). Consumer acceptance
    of online agent advice: extremity and positivity effects. Journal of Consumer Psychology, 13(1-2), 161-170.
    Goldsmith, R. E., & Horowitz, D. (2006). Measuring Motivations for Online Opinion
    Seeking. Journal of Interactive Advertising, 6(2), 1-16.
    Gloden, L. L., & Johnson, K. A. (1983). The Impact of Sensory Preference and
    Thinking Versus Feeling Appeals on Advertising Effectiveness. Advances in Consumer Research, 10(3), 203-208.
    Gruen, T. W., Osmonbekov, T., & Czaplewski, A. J. (2006). eWOM: The impact of
    customer-to-customer online know-how exchange on customer value and loyalty. Journal of Business Research, 59(4), 449-456.
    Gwinner, K. (2002). Product Related Consumer-to-Consumer Communication via the
    Internet. International Journal of Internet Marketing and Advertising, 16(7), 585-589.
    Hanson, W. A. (2000). Principles of Internet Marketing. Ohio: South-Western College
    Publishing.
    Horton, J. L. (2003) . Marketing And Blogs: What Works [Online forum comment].
    Retrieved from http://onlinepr.com/Holding/MarketingandBlogs-hatWorks.pdf.
    Herr, P. M., Kardes, F. R., & Kim, J . (1991). Effects of word-of-mouth and product-
    attribute information on persuasion: An accessibility-diagnosticity p erspective.Journal of Consumer Research, 17(4), 454-462.
    Hoffman, D. L., & Novak, T. P. (1996). Marketing in hypermedia computermediated
    environments: Conceptual foundations. Journal of Marketing, 60(3), 50-68.
    Hotchciss, G. B. (1949). Advertising Copy. New York, NY:Harper.
    Howard, J. A., & Sheth, J. N. (1969). The Theory of Buyer Behavior. New York, NY:
    John, Wiley & Sons, Inc.
    Hurme, P. (2005). Mobile communication and work practices in knowledge-base
    organizations. An Interdisciplinary Journal on Humans in ICT Environments, 1(1), 101-108.
    Hsu, M.H., Yen, C.H., Chiu, C.M., & Chang, C.M. (2006). A longitudinal
    investigation of continued online shopping behavior: An extension of the theory of planned behavior. International Journal of Human Computer Studies ,64(9), 889-904.
    Heskett, J.L. (1994). Putting the Service-Profit Chain to Work. Harvard Business
    Review ,72(2), 164-174.
    Jarvenpaa, S. L., & Todd, P. A. (1997). Consumer reactions to electronic shopping on
    the World Wide Web. International Journal of Electronic Commerce, 1(2), 59-88.
    Johnson, E., & Russo, E . (1984). Product Familiarity and Learning New Information.
    Joiurnal of Consiumer Research, 11 (6), 542-550.
    Johnson, T. J., & Kaye, B. K. (2004). Wag the Blog: How Reliance on Traditional
    Media and the Internet Influence Credibility Perceptions of Weblogs among Blog Users. Journalism & Mass Communication Quarterly, 81(3),622-642.
    Johnson, T. J., Kaye, B. K., Bichard, S. L., & Wong, W. J. (2007). Every blog has its
    day: Politically-interested internet users’ perceptions of blog credibility. Journal of Computer-Mediated Communication, 13(1), 100-122.
    Kalakota, R., & Whinston,A.B. (1996). Frontiers of Electronic Commerce. New
    York, NY:Addison-Wesley publish company inc.
    Katz, E., & Lazarsfeld, P. F. (1955). Personal Influence. New York, NY: Free Press.
    Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based
    brand equity. Journal of Marketing, 57(1), 1-22. doi:10.2307/125205
    Kim, S. E., Shaw, T., & Schneider, H. (2003). Website Design Benchmarking within
    Industry Groups, Internet Research. Electronic Networking Applications and Policy, 13(1), 17-26.
    Kolter, P. (1997). Marketing Management:Analysis, Planning and Control(9th ed.).
    Englewood Cliffs, NJ : Prentice-Hall Inc.
    Kolter, P. (2006). Marketing Management (12th ed.) . Englewood Cliffs, NJ :
    Prentice-Hall Inc.
    Kotler, P., & Armstrong, G. (1995). Principles of marketing. Englewood Cliffs, NJ :
    Prentice-Hall Inc.
    Laskey, H. A., Fox, R. J., & Crask, M. R. (1995). The Relationship between
    Advertising Message Strategy and Television Commercial Effectiveness. Journal of Advertising Research, 35(2), 31-39.
    Lee, M., & Youn, S. (2009). Electronic word of mouth.International Journal of
    Advertising, 28(3), 473-499.
    Leibman, J. M. (2006). Defamed by a blogger : Legal protections, Self-regulation and
    other faliures . International Journal of Advertising ,38, 343.
    Li, Y. M., Lai, C. Y., & Chen, C. W. (2011). Discovering influencers for marketing in
    the blogosphere. Information Sciences, 181(23), 5143-5157.
    Limayem, M., Khalifa, M., & Frini, A. (2000). What makes consumers buy from
    Internet? A longitudinal study of online shopping. Systems, Man and Cybernetics, Part A: Systems and Humans, IEEE Transactions on, 30(4), 421-432.
    Liu, C., & Arnett, K. P. (2000). Exploring the factors associated with Web site
    success in the context of electronic commerce. Information and management, 38(1), 23-33.
    Liu, Y. (2006). Word of mouth for movies: Its dynamics and impact on box office
    revenue. Journal of Marketing, 70(3), 74-89.
    McDevitt, M., Kiousis, S., & Wahl-Jorgensen, K. (2003). Spiral of moderation:
    Opinion expression in computer-mediated discussion. International Journal of Public Opinion Research,15(4), 454-470. doi:10.1093/ijpor/15.4.454.
    Midgley, D. F. (1983). Patterns of Interpersonal Information Seeking for the Purchase
    of a Symbolic Product.Journal of Marketing Research, 20(1), 74-83.
    Miller, D.A., Stafford, M.R. (1999) .International services advertising: an examination
    of variation in appeal use for experiential and utilitarian services. Journal of Services Marketing,13(5), 390-406.
    Moore, G. A. (1995). In Side the Tornado: Marketing Strategies from Silicon Valley's
    Cutting Edge. New York, NY: Harper.
    Murray, B.K. (1991). A Test of Services Marketing Theory: Consumer Information
    Acquisition Activities. The Journal of Marketing, 55(1), 10-25
    Pan, B., MacLaurin, T., & Crotts, J. C. (2007). Travel Blogs and the Implications for
    Destination Marketing. Journal of Travel Research, 46(35), 35-45.
    Park, C., & Lee, T. M. (2009). Information direction, website reputation and eWOM
    effect: A moderating role of product type. Journal of Business Research, 62(1), 61-67.
    Park, D. H., & Kim, S. (2008). The effects of consumer knowledge on message
    processing of electronic word-of-mouth via online consumer reviews. Electronic Commerce Research and Applications, 7(4), 399-410.
    Ray, M. L., & Batra, R. (1983). Emotion & Persusion in Advertising: What We Do &
    Don't Know About Affect In R. P. Advances In Consumer Research,10,
    543-548.
    Rebecca, H. (2012). Rethinking Blogger Outreach. Haymarket Business Publications
    Ltd, 32-33.
    Schlosser, E. A., Shavitt, S., & Kanfer, A. (1999). Survey of Internet users' attitudes
    toward Internet advertising. Journal of Interactive Marketing, 13 (3), 34-54.
    Schlosser, E., & Shavitt, A. (1999). Survey of Internet users attitudes toward Internet
    advertising. Journal of Interactive Marketing, 13 (3), 34-54.
    Schiffman, L. G., & Kanuk, L.L. (2000). Consumer Behavior. New
    Jersey, NJ: Prentice-Hall Inc.
    Schumann, J. H. (1999). A neurobiological perspective on affect and methodology in
    second language learning, In J. Arnold, Ed., Affect in Language Learning. New York, NY: Cambridge University Press.
    Senecal, S., & Nantel, J. (2004). The Influence of Online Product Recommendations
    on Consumers’ Online Choices. Journal of Retailing, 80(2), 159-169.
    Shimp, T. A. (1981). Attitude Toward the Ad. As a Mediator of Consumer Brand
    Choice. Journal of Advertising, 10(2), 9-15.
    Shimp, T. A. (1981). Attitude Toward the Ad. As a Mediator of Consumer Brand
    Choice, Journal of Advertising, 10(2),9-15.
    Simon, S. J. (2003). The Impact of Culture and Gender on Web Sites : An Empirical
    Study. Data Base For Advances In Information Systems, 32(1), 18-37.
    Sirohi, N., McLaughlin, E. W., & Wittink, D. R. (1998). A model of consumer
    perceptions and store loyalty intentions for a supermarket retailer. Journal of retailing, 74(2), 223-245.
    Sismeiro, C., & Bucklin, R, E. (2004). Modeling purchase behavior at an e-
    commerce web site: A task-completion approach. Journal of marketing research, 41(3), 306.
    Skowronski, J. J., & Carlston, D. E. (1989). Negativity and extremity biases in
    impression formation: A review of explanations. Psychological Bulletin, 105(1), 131-142.
    Sprague, R., & Wells, M. E. (2010). Regulating online buzz marketing: Untangling a
    web of deceit. American Business Law Journal, 47(3), 415-454.
    Stafford, M. R., & Day, E. (1995). Retail services advertising an incestigation : The
    effects of appeal, medium and service. Journal of Advertising, 24, 57-71.
    Sun, Y. C., & Wu, S. C. (2008). The effect of emotional state on waiting in decision
    making. Social Behavior and Personality, 36(5), 591-602.
    Sundaram, D. S., Mitra, K., & Webster, C. (1998). Word-of-mouth communications :
    A motivational analysis. Advances in Consumer Research, 25, 527-531.
    Tanimoto, J., & Fujii, H. (2003). A Study on Diffusion Characteristics of Information
    on a Human Network Analyzed by a Multi-Agent Simulator. The Social Science Journal, 40(4), 79-85.
    Thomas, W. G., Talai, O., & Andrew, J. C. (2006). eWOM: The impact of
    customer-to-customer online know-how exchange on customer value and loyalty.
    Journal of Business Research, 59(4), 449-456.
    Thurau, T., & Walsh, G. (2003). Electronic word-of-mouth: Motives for and
    consequences of reading customer articulations on the internet. International Journal of Electronic Commerce, 8(2), 51-74.
    Thurau, T., Gwinner, K. P., Walsh, G., & Gremler, D. D. (2004). Electronic
    word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the internet? Journal of Interactive Marketing, 18(1), 38-53.

    Vijayasarathy,L.R., & Jones, J .M.(2000).Print and Internet catalog shopping :
    assessing and intentions. Internet Research, 10(3), 191-202
    Warren, M. (2009). Blogger Knows Best. Marketing Magazine, 114(7), 23-37.
    Weerkamp, W., & De Rijke, M. (2008) Credibility improves topical blog post
    retrieval. In: 2008 Proceedings of the Association for Computational Linguistics with the Human Language Technology Conference, 16(18), 923-931.
    Zeithaml, V, A., 1988. Consumer Perceptions of Price, Quality, and Value: A
    Means-End Model and Synthesis of Evidence, Journal of Marketing, 52 (7), 72-22.
    Zhang. Z, Y., & Li, Y. (2010). The impact of e-word-of-mouth on the online
    popularity of restaurants: A comparison of consumer reviews and editor reviews. International Journal of Hospitality Management, 29(4), 694-700.
    Zane, K. Q. (2005). Blogs and Written Business Communication Courses: A Perfect Union.
    Journal of Education for Business, 80(6), 327-332.

    二、 中文部分
    于文強(2008)。部落客也能賺大錢,台北:如何。
    柳婷(2004)。廣告與行銷,台北市:五南。
    保羅.席利(2012)。10倍速影像閱讀法(新版),台北:晨星。
    許士軍(1987)。管理學,台北市:東華。
    邱毓蘋(1990),資訊豐富度對網路購物意願之研究,國立交通大學傳播研究所
    碩士論文。
    練乃華、劉淑芳(2003)。口耳相傳訊息之傳播及對消費者購買意願之影響:文
    獻回顧與評論。中山管理評論,11,283-307。
    陳宜棻(2010)。從展望理論觀點探討網路口碑對消費者購買意願之影響。電
    子商務學報。12,527-546。
    尚榮安、陳禹辰、林重光 (2009)。說一個好故事─同理心與部落格的廣告效
    果,資訊管理學報。16。
    劉麗惠(2013)。美麗產業商機無限揮別代工台商朝品牌路邁進。貿易雜誌,
    266,60-63。
    祝鳳岡(1996)。廣告理性訴求之策略分析。廣告學研究,8,1-26。
    祝鳳岡(1998)。廣告策略之探研─系統建構觀點。廣告學研究,10,31-49。
    林隆儀、涂克明(2006)。品牌概念形象與廣告訴求方式對廣告效果之影響-涉
    入程度之干擾效果。真理財經學報,15,77-108。
    盧俊成(1998),網際網路的典範轉移及網路市場與新經營模式的探索性研究,
    台灣大學商學研究所博士論文。
    丁源宏(2000),不同媒介特性、廣告訴求與產品涉入度對於廣告效果
    影響之探討―比較平面媒體與網際網路,國立中山大學傳播管理研究所 碩士論文。
    吳心恬(1996)。媒體特性對說服效果之影響-WWW 媒體之實驗室研究。
    第九屆資訊管理學術研討會發表之論文,元智大學。
    吳明隆 (2009)。SPSS操作與應用─問卷統計實務分析,台北市:五南。
    林震岩(1997)。產品型態與訊息呈現方式對網路購物行為影響之研究。第九屆
    資訊管理學術研討會,元智大學。
    李坤遠(1996),訊息涉入、廣告主可信度、廣告訴求方式與廣告溝通效果關係
    之研究,交通大學管理科學研究所碩士論文。
    張宏源(1999)。網際網路行銷與廣告潮流以及傳統報業所受衝擊與其因應策
    略。1999第一屆傳播與科技研討會發表之論文,交通大學傳播研究所。
    資策會 (2007)。台灣地區網路使用人數調查。上網日期:2008 年 11 月 24
    日,取自2015年11月1日,取自:http://www.find.org.tw/find/home.aspx?page=news&kwcontext=台灣&date1=1998/7/1&date2=2009/6/22&p=1.
    資策會(2012)。 網路口碑影響分析。上網日期:2012年,取自:2015年11
    月9日:ttp://www2.itis.org.tw/netreport/NetReport_Detail.aspx?rpno=328816615
    創市際市場研究顧問(2009 年 4 月 26 日)。創市際美容保養篇。上網日期:
    2009年4月26日,取自:2015年1月7日,取自:http://www.insightxplorer.com/specialtopic/2009_5_beauty.htm
    創市際市場研究顧問(2012 年 10 月 19 日)。美妝網站篇。上網日期:2012
    年10月19日,取自:2015年10月29日,取自:http://www.insightxplorer.com/specialtopic/2012_10_24.htm.
    創市際市場研究顧問(2014 年 3 月 31 日)。創市際雙週刊第十四期。上網日期:2014年3月31日,取自:2016年1月7日,取自: http://news.ixresearch.com/?p=7500
    創市際市場研究顧問(2015 年 4 月 15 日)。創市際雙週刊第三十八期。上網
    日期:2014年4月15日,取自:2016年4月7日,取自: http://www.ixresearch.com/reports/%E5%89%B5%E5%B8%82%E9%9A%9B%E9%9B%99%E9%80%B1%E5%88%8A%E7%AC%AC%E4%B8%89%E5%8D%81%E5%85%AB%E6%9C%9F-20150415/#more-7671
    東方線上市調(2014年3月7日)。男性保養意識。上網日期:2014年3月日,
    取自:2016年4月18日,取自:http://www.isurvey.com.tw/7_eol/1_theme1.aspx?KeyWord=%E4%B9%B3%E6%B6%B2

    下載圖示
    QR CODE