簡易檢索 / 詳目顯示

研究生: 陳姿穎
Chen, Tzu-Ying
論文名稱: Relationship between Self-efficacy and Individual Performance: Mentoring as the Moderator
Relationship between Self-efficacy and Individual Performance: Mentoring as the Moderator
指導教授: 葉俶禎
Yeh, Chu-Chen
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2019
畢業學年度: 107
語文別: 英文
論文頁數: 88
中文關鍵詞: Self-efficacymentoring functionin-role performanceextra role performanceearly-career employee
英文關鍵詞: Self-efficacy, mentoring function, in-role performance, extra role performance, early-career employee
DOI URL: http://doi.org/10.6345/THE.NTNU.GIHRD.007.2019.F06
論文種類: 學術論文
相關次數: 點閱:47下載:22
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • Self-efficacy could influence personal behavior and performance. However, low self-efficacy is one of the problems of early-career employees. By investigating the effect of mentoring functions on the relationship between self-efficacy and individual’s performance, this research hopes to provide directions on mentoring in organizations for early-career employees. The target sample was 395 early-career employees who had a mentor in the workplace in the past 6 months. Applying a quantitative approach with the convenience sampling method, data was collected via a questionnaire distributed through the online channel such as google survey and social media. The result shows mentoring has more a direct effect than moderating effect on performance. The only moderating effect found is that of role modeling function, which has a negative moderating effect on the relationship between self-efficacy and in-role performance. It appears that mentor’s role modeling function helps employees with lower self-efficacy to improve their in-role performance, but does not help those with higher self-efficacy. The findings from this study have significant theoretical and practical implications for employees, mangers, HR practitioners and employers.

    ABSTRACT I TABLE OF CONTENTS II LIST OF TABLES IV LIST OF FIGURES V CHAPTER I INTRODUCTION 1  Background of the Study 1  Statement of the Problem 2  Purpose of Study 3  Questions 3  Significance of Study 4  Scope of Study 5  Definition of Terms 5 CHAPTER II LITERATURE REVIEW 8  Early-career Employees 8  Performance 11  In-role Performance 11  Extra-role Performance 13  Self-efficacy 14  Self-efficacy and Work-related Performance 15  Mentorship 16  Mentoring Function 18  Mentoring Function and Performance 20 CHAPTER III RESEARCH METHODS 23  Research Framework 23  Hypothesis 24  Research Procedure 26  Research Design 27  Sampling and Data Collection 27  Questionnaire Design 29  Measurement 30  Validity and Reliability 34  Pilot Test 34  Main Study 36 CHAPTER IV FINDINGS AND DISCUSSION 46  Pearson’s Correlation Analysis 46  Regression Analysis 49 CHAPTER V CONCLUSIONS AND SUGGESTIONS 64  Conclusions 64  Discussion 65  Research Implications 66  Practical Implications 67  Research Limitations 68  Future Research Suggestions 68 REFERENCES 70 APPENDIX A: QUESTIONNAIRE 78

    Ajzen, I. (2002). Perceived behavioral control, self‐efficacy, locus of control, and the theory of planned behavior. Journal of Applied Social Psychology, 32(4), 665-683.
    Allen, T. D., Poteet, M. L., & Russell, J. E. (2000). Protégé selection by mentors: What makes the difference?. Journal of Organizational Behavior, 21(3), 271-282.
    Anderson, S. L., & Betz, N. E. (2001). Sources of social self-efficacy expectations: Their measurement and relation to career development. Journal of Vocational Behavior, 58(1), 98-117.
    Austin, M. P. (2002). Spatial prediction of species distribution: an interface between ecological theory and statistical modeling. Ecological Modeling, 157(2), 101-118.
    Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of theAacademy of Marketing Science, 16(1), 74-94.
    Bandura, A. (1977). Self-efficacy: toward a unifying theory of behavioral change. Psychological Review, 84(2), 191-193.
    Bandura, A. (1982). Self-efficacy mechanism in human agency. American Psychologist, 37(2), 122-123.
    Bandura, A. (1986). The explanatory and predictive scope of self-efficacy theory. Journal of Social and Clinical Psychology, 4(3), 359-373.
    Bandura, A. (1993). Perceived self-efficacy in cognitive development and functioning. Educational Psychologist, 28(2), 117-148.
    Bandura, A. (1997). Editorial. American Journal of Health Promotion, 12(1), 8-10.
    Bandura, A., & Locke, E. A. (2003). Negative self-efficacy and goal effects revisited. Journal of Applied Psychology, 88(1), 87-90.
    Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee “citizenship”. Academy of Management Journal, 26(4), 587-595.
    Becker, T. E., & Kernan, M. C. (2003). Matching commitment to supervisors and organizations to in-role and extra-role performance. Human Performance, 16(4), 327-348.
    Betz, N. E., & Hackett, G. (1981). The relationship of career-related self-efficacy expectations to perceived career options in college women and men. Journal of Counseling Psychology, 28(5), 397-399.
    Bhawna & Gobind. (2015). Research methodology and approaches. IOSR Journal of Research & Method in Education, 5(3):48-51.
    Brown, S. P., & Peterson, R. A. (1993). Antecedents and consequences of salesperson job satisfaction: Meta-analysis and assessment of causal effects. Journal of Marketing Research, 30(1), 63-65.
    Byrne, B. M. (1994). Structural Equation Modeling with EQS and EQS/Windows. Newbury Park, CA: Sage.
    Carruthers, M. J. (1992). The Book of Memory: A Study of Memory in Medieval Culture. No. 10. UK: Cambridge University Press.
    Chao, G. T., Walz, P., & Gardner, P. D. (1992). Formal and informal mentorships: A comparison on mentoring functions and contrast with nonmentored counterparts. Personnel Psychology, 45(3), 619-636.
    Claes, R., & Ruiz-Quintanilla, S. A. (1998). Influences of early-career experiences, occupational group, and national culture on proactive career behavior. Journal of Vocational Behavior, 52(3), 357-378.
    Cox, T. H., & Harquail, C. V. (1991). Career paths and career success in the early-career stages of male and female MBAs. Journal of Vocational Behavior, 39(1), 54-75.
    Donaldson, S. I., Ensher, E. A., & Grant-Vallone, E. J. (2000). Longitudinal examination of mentoring relationships on organizational commitment and citizenship behavior. Journal of Career Development, 26(4), 233-249.
    Dreher, G. F., & Ash, R. A. (1990). A comparative study of mentoring among men and women in managerial, professional, and technical positions. Journal of Applied Psychology, 75(5), 539-542.
    Dreher, G. F., Dougherty, T. W., & Whitely, B. (1985). Generalizability of MBA degree and socioeconomic effects on business school graduates' salaries. Journal of Applied Psychology, 70(4), 758-769.
    Eby, L. T. (1997). Alternative forms of mentoring in changing organizational environments: A conceptual extension of the mentoring literature. Journal of Vocational Behavior, 51(1), 125-144.
    Ensher, E. A., & Murphy, S. E. (1997). Effects of race, gender, perceived similarity, and contact on mentor relationships. Journal of Vocational Behavior, 50(3), 460-481.
    Feldman, D. C. (1981). The multiple socialization of organization members. Academy of Management Review, 6(2), 309-318.
    Feldman, D. C., Folks, W. R., & Turnley, W. H. (1999). Mentor–protégé diversity and its impact on international internship experiences. Journal of Organizational Behavior, 20(5), 597-611.
    Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
    Gefen, D., Straub, D., & Boudreau, M. C. (2000). Structural equation modeling and regression: Guidelines for research practice. Communications of the Association for Information Systems, 4(1), 7-10.
    Ghosh, R., & Reio Jr., T. G. (2013). Career benefits associated with mentoring for mentors: A meta-analysis. Journal of Vocational Behavior, 83(1), 106-116.
    Gist, M. E. (1989). The influence of training method on self‐efficacy and idea generation among managers. Personnel Psychology, 42(4), 787-805.
    Hair, A. R. (1997). System for transmitting desired digital video or audio signals. U.S. Patent No. 5,675,734. Washington, DC: U.S. Patent and Trademark Office.
    Hair, J., Anderson, R. O., & Tatham, R. (1987). Multidimensional Data Analysis. New York: Macmillan.
    Hansell, N., Smith, W. G., & English, J. T. (1964). Community involvement, mental health and role performance: a study of college students, peace corps trainees, and delinquents. The Journal of Nervous and Mental Disease, 138(3), 268-276.
    Henderson, C. R. (1985). MIVQUE and REML estimation of additive and non-additive genetic variances. Journal of Animal Science, 61(1), 113-121.
    House, J. S. (1981). Work Stress and Social Support. Reading, MA: Addison-Wesley.
    Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: a Multidisciplinary Journal, 6(1), 1-55.
    Hui, C., Law, K. S., & Chen, Z. X. (1999). A structural equation model of the effects of negative affectivity, leader-member exchange, and perceived job mobility on in-role and extra-role performance: A Chinese Case. Organizational Behavior and Human Decision Processes, 77(1), 3-21.
    Hunt, D. M., & Michael, C. (1983). Mentorship: A career training and development tool. Academy of Management Review, 8(3), 475-485.
    Jacobi, M. (1991). Mentoring and undergraduate academic success: A literature review. Review of Educational Research, 61(4), 505-532.
    June, R. L., Potter, M. W., Simpson, E. J., & Edwards, C. L. (2000). Method to produce aromatic dicarboxylic acids using cobalt and zirconium catalysts. U.S. Patent No. 6,153,790. Washington, DC: U.S. Patent and Trademark Office.
    Katz, D. (1964). The motivational basis of Organizational Behavior. Behavioral Science, 9(2), 131–146.
    Klassen, R. M., Krawchuk, L. L., & Rajani, S. (2008). Academic procrastination of undergraduates: Low self-efficacy to self-regulate predicts higher levels of procrastination. Contemporary Educational Psychology, 33(4), 915-931.
    Kram, K. E. (1983). Phases of the mentor relationship. Academy of Management Journal, 26(4), 608-625.
    Kram, K. E., & Isabella, L. A. (1985). Mentoring alternatives: The role of peer relationships in career development. Academy of Management Journal, 28(1), 110-132.
    LePine, J. A., & Van Dyne, L. (1998). Predicting voice behavior in work groups. Journal of Applied Psychology, 83(6), 835-853.
    LePine, J. A., & Van Dyne, L. (2001). Voice and cooperative behavior as contrasting forms of contextual performance: evidence of differential relationships with big five personality characteristics and cognitive ability. Journal of Applied Psychology, 86(2), 326-328.
    Lerner, R. M., & Frank, P. (1974). Relation of race and sex to supermarket helping behavior. The Journal of Social Psychology, 94(2), 201-203
    Light, A., & Ureta, M. (1995). Early-career work experience and gender wage differentials. Journal of Labor Economics, 13(1), 121-154.
    Liu, D., Liu, J., Kwan, H. K., & Mao, Y. (2009). What can I gain as a mentor? The effect of mentoring on the job performance and social status of mentors in China. Journal of Occupational and Organizational Psychology, 82(4), 871-895.
    MacKenzie, S. B., Podsakoff, P. M., & Ahearne, M. (1998). Some possible antecedents and consequences of in-role and extra-role salesperson performance. The Journal of Marketing, 62(3), 87-98.
    McGuigan, N., Makinson, J., & Whiten, A. (2011). From over‐imitation to super‐copying: Adults imitate causally irrelevant aspects of tool use with higher fidelity than young children. British Journal of Psychology, 102(1), 1-18.
    McQuitty, S. (2004). Statistical power and structural equation models in business research. Journal of Business Research, 57(2), 175-183.
    Mitchell, T. R., Hopper, H., Daniels, D., George-Falvy, J., & James, L. R. (1994). Predicting self-efficacy and performance during skill acquisition. Journal of Applied Psychology, 79(4), 500-506.
    Moorman, R. H., Niehoff, B. P., & Organ, D. W. (1993). Treating employees fairly and organizational citizenship behavior: Sorting the effects of job satisfaction, organizational commitment, and procedural justice. Employee Responsibilities and Rights Journal, 6(3), 209-225.
    Morrison, E. W., & Phelps, C. C. (1999). Taking charge at work: Extrarole efforts to initiate workplace change. Academy of Management Journal, 42(4), 403-419.
    Motowildo, S. J., Borman, W. C., & Schmit, M. J. (1997). A theory of individual differences in task and contextual performance. Human performance, 10(2), 71-83.
    Munene, J. C. (1995). ‘Not‐on‐seat’: An investigation of some correlates of organisational citizenship behaviour in nigeria. Applied Psychology, 44(2), 111-122.
    Nunnally, J. (1978) Psychometric methods. New York: McGraw-Hill.
    Organ, D. W. (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books.
    Organ, D. W. (1990). The motivational basis of organizational citizenship behavior. Research in Organizational Behavior, 12(1), 43-72.
    Organ, D. W., & Konovsky, M. (1989). Cognitive versus affective determinants of organizational citizenship behavior. Journal of Applied Psychology, 74(1), 155-157.
    Petrick, J. S., Ayala-Fierro, F., Cullen, W. R., Carter, D. E., & Aposhian, H. V. (2000). Monomethylarsonous acid (MMAIII) is more toxic than arsenite in Chang human hepatocytes. Toxicology and Applied Pharmacology, 163(2), 203-207.
    Podsakoff, P. M., & MacKenzie, S. B. (1994). Organizational citizenship behaviors and sales unit effectiveness. Journal of Marketing Research, 31(3), 351-363.
    Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997). Organizational citizenship behavior and the quantity and quality of work group performance. Journal of Applied Psychology, 82(2), 262-269.
    Podsakoff, P.M., MacKenzie, S.B., & Hui, C. (1993). Organizational citizenship behaviors and managerial evaluations of employee performance: A review and suggestions for future research. In: G.R. Ferris (Ed.), Research in Personnel and Human Resources Management (pp. l-40). Greenwich, CT: JAI Press.
    Raghuram, S., Wiesenfeld, B., & Garud, R. (2003). Technology enabled work: The role of self-efficacy in determining telecommuter adjustment and structuring behavior. Journal of Vocational Behavior, 63(2), 180-198.
    Ragins, B. R., & Cotton, J. L. (1999). Mentor functions and outcomes: a comparison of men and women in formal and informal mentoring relationships. Journal of Applied Psychology, 84(4), 522-529.
    Ragins, B. R., & Scandura, T. A. (1999). Burden or blessing? Expected costs and benefits of being a mentor. Journal of Organizational Behavior, 20(4), 493-509.
    Renko, M., Carsrud, A., & Brännback, M. (2009). The effect of a market orientation, entrepreneurial orientation, and technological capability on innovativeness: A study of young biotechnology ventures in the United States and in Scandinavia. Journal of Small Business Management, 47(3), 331-369.
    Rhodes, T. (2002). The ‘risk environment’: a framework for understanding and reducing drug-related harm. International Journal of Drug Policy, 13(2), 85-94.
    Roche, G. R. (1979). Much ado about mentors, Harvard Business Review, 57(1), 14-31.
    Rothstein, J., & Rouse, C. E. (2011). Constrained after college: Student loans and early-career occupational choices. Journal of Public Economics, 95(1), 149-163.
    Salanova, M., Lorente, L., Chambel, M. J., & Martínez, I. M. (2011). Linking transformational leadership to nurses’ extra‐role performance: the mediating role of self‐efficacy and work engagement. Journal of Advanced Nursing, 67(10), 2256-2266.
    Scandura, T. A. (1992). Mentorship and career mobility: An empirical investigation. Journal of Organizational Liubehavior, 13(2), 169-174.
    Scandura, T. A., & Ragins, B. R. (1993). The effects of sex and gender role orientation on mentorship in male-dominated occupations. Journal of Vocational Behavior, 43(3), 251-265.
    Schwarzer. R. (1993). Measurement of Perceived Self-eficacy. Psychomeiric Scales for Cross- cirlrural Research. Berlin, Germany: Freie Universitat Berlin
    Schwarzer, R., Bäßler, J., Kwiatek, P., Schröder, K., & Zhang, J. X. (1997). The assessment of optimistic self‐beliefs: comparison of the German, Spanish, and Chinese versions of the general self‐efficacy scale. Applied Psychology, 46(1), 69-88.
    Sewell, W. H., & Hauser, R. M. (1975). Education, Occupation, and Earnings. Achievement in the Early Career. New York: Academic Press Inc.
    Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68(4), 650-653.
    Speier, C., & Frese, M. (1997). Generalized self-efficacy as a mediator and moderator between control and complexity at work and personal initiative: A longitudinal field study in East Germany. Human Performance, 10(2), 171-192.
    Stajkovic, A. D., & Luthans, F. (1998). Self-efficacy and work-related performance: A meta-analysis. Psychological Bulletin, 124(2), 240-242.
    Steiber, A., & Alänge, S. (2013). A corporate system for continuous innovation: the case of Google Inc. European Journal of Innovation Management, 16(2), 243-264.
    Tonidandel, S., Avery, D. R., & Phillips, M. G. (2007). Maximizing returns on mentoring: Factors affecting subsequent protégé performance. Journal of Organizational Behavior, 28(1), 89-110.
    Tremblay, M., Cloutier, J., Simard, G., Chênevert, D., & Vandenberghe, C. (2010). The role of HRM practices, procedural justice, organizational support and trust in organizational commitment and in-role and extra-role performance. The International Journal of Human Resource Management, 21(3), 405-433.
    Van Dyne, L., & LePine, J. A. (1998). Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Academy of Management Journal, 41(1), 108-119.
    Van Dyne, L., Cummings, L. L., & McLean Parks, J. M. (1995). Extra-role behaviors: In pursuit of construct and definitional clarity (A bridge over muddied waters). In L. L. Cummings & B. M. Staw (Eds.), Research in Organizational Behavior (Vol. 17, pp. 215–285). Greenwich, CT: JAI Press.
    Van Dyne, L., Graham, J. W., & Dienesch, R. M. (1994). Organizational citizenship behavior: Construct redefinition, measurement, and validation. Academy of Management Journal, 37(4), 765-802.
    Weinstein, A. G., & Srinivasan, V. (1974). Predicting managerial success of Master of Business Administration (MBA) graduates. Journal of Applied Psychology, 59(2), 202-207.
    Whitely, W., Dougherty, T. W., & Dreher, G. F. (1991). Relationship of career mentoring and socioeconomic origin to managers' and professionals' early-career progress. Academy of Management Journal, 34(2), 331-350.
    Whithey, M. J., & Cooper, W. H. (1989). Predicting exit, voice, loyalty, and neglect. Administrative Science Quarterly, 34(4), 521-539.
    Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601-617.
    Wright, C. A., & Wright, S. D. (1987). The role of mentors in the career development of young professionals. Family Relations, 36(2), 204-208.

    下載圖示
    QR CODE